Technical Engineer

About Atos Group

Atos Group is a global leader in digital transformation with c. 67,000 employees and annual revenue of c. €10 billion, operating in 61 countries under two brands — Atos for services and Eviden for products. European number one in cybersecurity, cloud and high performance computing, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries.

Atos Group is the brand under which Atos SE (Societas Europaea) operates. Atos SE is listed on Euronext Paris.

The purpose of Atos Group is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space.

Onsite:
Aurora Data Center, IL, Address: 4267 Meridian Parkway, Aurora, IL 60504

• Ticket handling - Providing remote hands assistance with trouble resolution and provisioning to clients as required.
• Ability to diagnose and resolve issues - provide hardware assistance and problem resolution; troubleshoot client problems, repairs, servers.
• Hardware – Racking, stacking, and troubleshooting Server Hardware.
• Cabling - Installing cables, labeling connections to data center and customer equipment.
• Utilize Fluke tester for provisioning and troubleshooting.
• Must be familiar with CAT-6, Fiber - Single Mode and Multimode - and their connector types.
• Ability to install (rack/stack/cable/basis configuration ie:
  
  ILO) server hardware platforms and related equipment.
• Database/Documentation – Thoroughly document the ticket logs when performing any work.
• Update inventories, work with multiple ticketing and database systems.
• Ability to review supporting documentation for operations and installation of hardware.
• Update inventories, work with multiple ticketing and database systems.
• Perform daily security walk throughs.
• Shipping/receiving duties may be required.

• Minimum 5 years physical onsite Data Centre experience supporting the Data Centre equipment and/or infrastructure (Power, Space, Cooling, Equipment)
• Quickly learn, adapt, and retain Data Centre and Client specific information.
• Great teamwork capabilities
• Ability to work multiple projects simultaneously.
• Excellent communication and written skills
• Proficient in MS-Office Suite including Word, Excel, Power Point, and Project
• Ability to lift 50 lbs.
• Capability to spend extended durations standing or walking.
• Security clearance may be required to be obtained if working in cleared areas.

Work in room with continuous computer equipment noise. May bend, stoop, sit and/or walk for long periods of time. Color perception is necessary to perform certain critical aspects of this job.