Business Analytics Senior Associate

Join a dynamic team where your expertise will shape the future of Global Services. This high-visibility role offers you the chance to work directly with senior stakeholders and make a meaningful impact on Commercial and Investment Banking operations. You will be at the forefront of initiating efficiency, innovation, and strategic improvements. If you are passionate about analytics and thrive in collaborative environments, this is your opportunity to grow and influence.

Be part of a team that values your insights and empowers you to make a difference.

As a Business Analytics Senior Associate in the Global Services Team, you support planning, efficiency, service, and controls within Commercial and Investment Banking. You collaborate with senior executives to deliver continuous improvements and actionable insights. You help us advance our analytics agenda and foster a culture of innovation. Together, we create solutions that catapult operational excellence and business growth.

• Define, develop, monitor, and report key managements metrics around the health of a global operations program
• Manage a complex analytics book of work, leveraging rigorous project management discipline
• Partner with senior leaders in advancing their business analytics agenda to deliver in areas around operational efficiency, cost modeling, capacity planning, quality enhancements, etc.
• Define, design, and manage high priority strategic initiatives with senior level visibility in the areas above
• Develop a deep understanding of the technical systems and business processes to extract data driven insights while identifying opportunities for engineering enhancements
• Collaborate and build partnerships with technology, application owners and data management teams to align on a roadmap for continual improvement (e.g. advanced analytics, cloud adoption etc.)
• Explore datasets to uncover trends, outliers, and relationships. Utilize interactive visualizations to allow stakeholders to explore the data, drill down into details, and discover insights on their own

• 4+ years of work experience within Analytics, Information Systems, Operations Research and/or Management Consulting roles
• Advanced quantitative and problem-solving skills
• Knowledge and experience with various analytical and business intelligence tools
• Excellent communication and stakeholder partnership ability
• Project experience involving the use of data to solve complex business problems, leveraging toolsets such as: SQL, Qlik Sense, Tableau, Python, R and Alteryx
• Hands‑on experience with SQL and No
  
  SQL database systems (AWS Redshift, Postgre
  
  SQL, etc.)
• Undergraduate degree in a quantitative field

• Advanced degree
• Work experience in Financial Services