UX Designer II

Overview

James Hardie is the industry leader in exterior home and outdoor living solutions, with a portfolio that includes fiber cement, fiber gypsum, composite and PVC decking and railing products. Our family of trusted brands includes Hardie®, Timber Tech®, AZEK® Exteriors, Versatex®, fermacell®, and Stru Xure®. With over 8,000 employees and our U.S. operating entities headquartered in Chicago, we boast 31 operating sites, 6 recycling facilities, and 6 research and development centers globally.

Powered by a dynamic workforce, we’re united by our purpose of Building a Better Future for All™ through sustainable innovation, a Zero Harm culture, and a commitment to empowering our people and communities. For more information, visit

We re looking for a mid-level UX Designer to join our team. In this role, you’ll shape the user experience across  and other digital platforms, working cross-functionally to identify user needs, business goals, and technical constraints to design elegant, research-backed solutions that drive impact.

As a UX Designer II, you’ll partner closely with stakeholders across marketing, product, analytics, development, and executive leadership. You’ll be part of the Digital Experience team, reporting directly to the Senior UX Designer.

• Collaborate with stakeholders to define project goals, identify user pain points, and frame design challenges appropriately
• Lead end-to-end moderated remote usability testing, from defining hypotheses to running sessions and delivering insights, using tools like Lyssna
• Translate research, analytics, and business requirements into UX deliverables such as user flows, wireframes, journey maps, and prototypes
• Facilitate collaborative design workshops or co-creation sessions with cross-functional teams to explore and align on user needs and design directions
• Act as an advocate for UX best practices in a highly cross-functional team environment, guiding stakeholders away from pre-defined solutions and toward true user-centered problem solving
• Present design concepts, research findings, and final recommendations to stakeholders with confidence and clarity
• Maintain and evolve the Timber Tech design system by designing new components based on creative and UX needs, ensuring they work across responsive breakpoints; collaborate closely with developers through detailed handoff documentation and QA to ensure high-fidelity implementation
• Work iteratively, incorporating feedback while maintaining a strong perspective on what’s best for the user
• Help shape the evolving design culture and processes at Timber Tech

Required Qualifications

• 3–5 years of UX design experience, with at least 1–2 years working in-house at a company
• A strong portfolio demonstrating UX problem-solving, research insights, and design thinking
• Expertise in Figma for end-to-end design workflows, including designing responsive web experiences
• Hands-on experience conducting usability research, including moderating sessions and synthesizing results
• Comfortable working across the full UX process. From discovery, to wireframes, to prototypes
• Strong communication and storytelling skills; able to build buy-in and alignment across teams
• Experience using usability testing platforms like Lyssna or User Testing
• Strong understanding of web analytics and KPIs, with the ability to interpret user behavior data to identify friction points, spark curiosity around why trends are occurring, and generate hypotheses for A/B tests or UX improvements to drive desired outcomes

• Experience working in a CMS platform like Adobe Experience Manager (AEM) or EDS
• Exposure to A/B testing tools like Adobe Target or VWO
• Familiarity with analytics tools such as Google Analytics or Adobe Analytics
• Knowledge of responsive design patterns and web accessibility best practices
• Experience working within and contributing to a component-based design system in Figma or equivalent.

As of the date of this posting, a good faith estimate of the current pay scale for this position is $105,000 to $115,000
. Placement in the range depends on several factors such as experience, skills,…