Associate Director – Personal Lines Pricing, Product, Claims, and Underwriting Actuary Nort

Do you want to be at the forefront of insurance industry innovation and leadership? Do you want to partner with insurers across North America to help deliver cutting‑edge capabilities across their organizations? Do you want to work with the original Insurtech, driving performance improvement through our technology? If so, this might be the opportunity for you!

WTW is looking for an experienced individual with personal lines insurance pricing, product, claims, and underwriting analytics experience in the North American market to join as a Property & Casualty (P&C) Associate Director in our Insurance Consulting and Technology (ICT) practice. You will have experience in leading analytics/actuarial teams within insurance carriers and will be excited about helping insurers reach their full potential.

In this role you will collaborate with our team of pricing, claims, distribution, product management, underwriting and claims experts to sell and deliver consulting and technology solutions to our personal lines insurance clients.

Note:

This position can be based in a major North American market and is open to remote/virtual work. Employment‑based non‑immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.

ICT provides a powerful combination of advisory services for insurance companies, integrated with leading‑edge technology solutions and software, all underpinned by unparalleled analytical capability. In our personal lines practice, we work with insurers to help build, enable and embed advanced analytics throughout organizations, in order to transform performance for the business and for customers.

WTW has ambitious growth plans for our North America personal lines ICT practice. Our goal is to substantially increase our footprint in advising personal lines insurance clients as they seek to increase their analytical capabilities in pricing, claims, and underwriting, as well as across the broader organization. Our combination of market expertise and market‑leading analytical software (in particular Radar) uniquely positions us to deliver meaningful impact for our clients.

• Support and lead the pursuit of potential client engagements, including showcasing WTW’s strengths, establishing client needs, relationship building and crafting scope of work.
• Discuss and demonstrate applications of WTW’s technology products to clients
• Lead, build, and participate in teams to deliver client projects
• Execute work on client projects such as pricing, predictive modeling, best practice reviews and roadmaps, enhancing decision making and portfolio management, and implementation of externalized rating and underwriting.
• Leverage expertise in strategic aspects of pricing, product, claims, and underwriting analytics, as well as market knowledge, to serve as a subject matter expert
• Contribute to the development of WTW’s intellectual capital and future proposition development, including go‑to‑market strategy
• Mentor, lead, manage and develop more junior members of the team, potentially including both project engagements and direct reports
• Meet billable hour target and revenue goals, operating as a highly respected and effective consultant

• At least 7 years P&C personal lines experience in pricing, product, claims, and/or underwriting
• Actuarial professional designation by the CAS
• Knowledge of North American insurance marketplace and carriers
• Good understanding of core P&C personal lines insurance products
• Experience leading a pricing team
• Broad understanding of an insurance carrier’s operations, and how analytics can support and enhance this
• Ability to leverage past experience and expertise to adapt to current projects and challenges outside of core skill set
• Comfortable navigating ambiguity and developing innovative solutions
• Committed to training and mentoring less experienced colleagues
• Practiced in managing projects and delegating work to senior and junior colleagues
• Ability to communicate effectively at different levels and with different areas of the business, translating potentially complex data into digestible messages
• Available to travel as needed