Legal Support Specialist

Under the supervision of the Senior Manager - Legal, the Legal Support Specialist works alongside other members of the Legal Services team in the day-to-day management of legal issues associated with the ownership and operation of the Company’s multi-family residential communities. Work will involve independently responding to legal inquiries from regional and on-site team members and assisting with the preparation, implementation, and ongoing maintenance of legal policies, procedures, lease documents and other applicant and resident-facing materials.

This position will interact with all members of the Legal Services team, as well as property management and investment team members, and employees in various corporate departments.

• Develops and maintains a working knowledge of the laws and regulations affecting the multi-family industry, with special focus on markets where the Company operates.
• Assumes an active role on the Legal Support team, which has primary responsibility for providing advice on day-to-day legal issues to on-site and regional team members, including resident disputes and questions, lease and document interpretation and review, and ensuring the Company’s compliance with applicable laws and regulations.
• As assigned, processes and maintains revisions and modifications to applicant and resident-facing materials (i.e. applications, lease documents, etc.), and other operational policies, procedures, reference materials and forms; partners with other members of the Legal Services team to develop and revise such materials and maintains a mechanism for tracking and archiving document and policy changes over time.
• Actively participates in testing scenarios, pilot programs, and other roll‑out strategies established in connection with Property Operations initiatives.
• Independently responds to a variety of fact‑specific inquiries and requests for legal assistance generated by regional, on‑site, and corporate team members across all disciplines (e.g., property management, property operations, portfolio management/investments, the central business group, and internal audit).
• Monitors the activities of regional and on‑site team members and participates in the development and distribution of property management and operational policies, procedures and forms to help streamline property management processes and to ensure that the Company’s apartment communities are being operated and managed in compliance with applicable federal, state and local laws.
• Researches and analyzes facts presented, under the supervision of the Legal Support Senior Manager, and identifies relevant legal issues, researches applicable laws, and formulates advice; escalates issues, when appropriate, to other subject matter experts within the Legal Services team.
• Operates with a high degree of independence, managing multiple priorities and deadlines effectively with minimal supervision.
• Takes initiative to identify and address Legal Support needs, proactively seeking solutions and making informed decisions within the scope of the role.
• Demonstrates self‑direction in developing expertise and staying current on relevant laws and regulations impacting the multi‑family industry.
• Regularly composes correspondence and other written responses to residents, EQR team members, attorneys and governmental agencies.
• Maintains accurate and timely communications with internal and external clients.
• Represents the Company in a professional manner at all times; consistently maintains a professional courteous attitude when dealing with residents, coworkers and the general public.
• Performs other duties as necessary.

The Company may revise this job description from time to time as business needs require. It is not intended to be an exhaustive listing of all the functions of the job, nor limit the Company’s right to assign other functions to an employee in this position. This job description does not constitute a written or implied contract of employment.

Knowledge/

Experience:

• 1-3 years experience in a law firm or in‑house legal department preferred but not required. Multi‑family property management…