Supportive Services Program Manager

Job Requisition : 51936

Opening Date: 01/08/2026

Closing Date: 01/22/2026

Agency: Department of Human Services

Class

Title:

PUBLIC SERVICE ADMINISTRATOR - 37015

Skill Option: Health and Human Services

Bilingual Option: Spanish

Salary: Anticipated Salary: $9,200 - $10,500 per month ($110,400 - $126,000 per year) + Bilingual Pay

Job Type: Salaried

Category: Full Time

County: Cook

Number of Vacancies: 1

Bargaining Unit Code: None

Merit Comp Code: Supervisory Exclusion from RC063 Collective Bargaining Coverage

Resume is highly encouraged to evaluate your qualifications and skills as part of your application. Please attach a DETAILED Resume/Curriculum Vitae (CV) to the MY DOCUMENTS section of your application if you decide to provide one.

When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned regardless of vacancy title before any offer can be extended.

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top‑tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

The Division of Family and Community Services is seeking to hire a dynamic, self‑motivated, Supportive Housing Services Manager for the Office of Housing Stability, Bureau of Permanent Housing and Supportive Services’ Unit. This position serves as a full‑line supervisor managing the Permanent Supportive Housing Services Unit; manages and implements existing and/or new program policies, procedures, and program objectives/goals to promote compliance with state and federal mandates as delineated in the Illinois Department of Human Services (IDHS)/Division of Family and Community Services (DFCS) Grantmaking Manual, Grant Accountability and Transparency Act (GATA), and Federal Funding Accountability and Transparency Act;

reviews, analyzes, and generates written reports regarding proposed and/or existing legislation, statutes, best practices, and/or administrative rules as it relates to the unit; facilitates routine onsite and/or virtual meetings (Web Ex) and/or training sessions with grantees and other pertinent internal and external entities to discuss and share information about effective program design and deliverables, (policies & procedures, schedules, and service delivery;

in the absence of the Bureau Chief, oversees other Bureau programs and staff; creates, monitors, maintains, implements, and/or resolves issues associated with required data systems to access, generate, and disseminate data and documentation for internal and external entities regarding the unit programs; and performs other duties as assigned that are reasonably within the scope of the duties of the unit.

• Serves as Supportive Housing Services Program Manager.
• Manages and implements existing and/or new program policies, procedures, and program objectives/goals, to promote compliance with state and federal mandates as delineated in the Illinois Department of Human Services (IDHS)/Division of Family and Community Services (DFCS) Grantmaking Manual, Grant Accountability and Transparency Act (2 CFR 200/GATA), and Federal Funding Accountability and Transparency Act.
• Serves as full line supervisor.
• Translates functions/procedures…