Style Advisor, Gold Coast
Listed on 2026-01-06
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Retail
Customer Service Rep, Retail Sales
Overview
Equinox Group is a high growth collective of experiential lifestyle brands. Our portfolio includes Equinox, Soul Cycle, and Equinox Hotels, with locations in major U.S. cities and internationally in London, Toronto, and Vancouver. We are passionate about high performance living and a disruptive approach to unleash untapped potential, collaborating as a community vested in each other’s success.
If you are a high performing individual who is passionate about winning and inspiring others, we are excited to discuss career opportunities with you.
Job DescriptionWe are looking for energetic, creative, and enthusiastic Style Advisors to join the Equinox Gold Coast team. This is a great position for a candidate looking to make a significant impact in a growing and dynamic organization.
The Style Advisor provides a total and unparalleled customer experience to all visitors of Equinox and Shop. The Style Advisor takes direction from the Shop MOD on business strategy and action plans to ensure maximum productivity and compliance with all company policies and procedures. The Style Advisor also assists with the timely and accurate completion of operational tasks.
Responsibilities include, but are not limited to the following:
Sales & Service- Achievement of assigned monthly sales goals (individual contribution to total monthly store goal)
- Ensure an unparalleled customer experience for all visitors to The Shop and to Equinox
- Maintain knowledge of all club and Shop services, programs and products
- Understands and upholds all loss prevention and inventory management policies on a consistent basis
- Ensures personal comprehension of all communication and training materials, and assists Shop MOD with timely/accurate completion of all assigned operational tasks
- Assists Shop MOD to ensure that The Shop is reflective of the company brand standards; i.e., through assisting with execution of merchandising and marketing direction, and through adherence to The Shop dress code
- Maintains excellent housekeeping and organizational standards on sales floors, at cash wraps and in stockrooms
- Builds effective relationships and partnerships with fellow employees, colleagues, supervisors and clients
- Maintains working knowledge of happenings and general standards and practices outside of The Shop, in other departments to encourage camaraderie and team spirit
- Complies with and enforces all company policies and procedures; embraces and supports company initiatives
- Communicates clearly and effectively at all levels with both tact and diplomacy
To successfully perform in this role, the individual should meet the following minimum requirements and qualifications:
- The ability to take direction
- Experience in a customer service business; preferably in retail
- Hardworking and diligent, possessing both honesty and personal integrity
- Excellent time management, organizational, problem solving and communication skills
- Ability to utilize new techniques and ideas
- Be available to work a varied schedule, based on the needs of our unique retail business
Pay Transparency: $17.10 per hour, ability to earn additional incentives
As a Member of the Equinox Team You Will Receive- We offer competitive salary, benefits, and industry leading commission opportunities for club employees
- Complimentary Club membership
- Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop
This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.
Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at the careers page at
All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.
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