Assistant Personal Training Manager, Fulton Market

Company Description

OUR STORY:
Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldly grow the lifestyle brands and experiences that define it. In addition to Equinox, our other brands, Soul Cycle and Equinox Hotels are all recognized for inspiring and motivating members and employees to maximize life.

Our portfolio of brands is recognized globally with locations within every major city across the United States in addition to London, Toronto, and Vancouver.

OUR CODE:
We are passionate about high performance living and we practice what we preach – investing time in our own health and fitness. We believe that everyone has untapped potential within them and it takes a disruptive approach to unleash it. We dream big and don’t settle for the status quo. We sweat the details. We never accept less than 110% to help each other deliver the Equinox experience and enable our members to get great results.

We are obsessed with what’s new, what’s now, what’s next. Never following, always leading, and living ahead of the moment in fashion, culture, and consumer behavior. We aren’t just a company; we’re a community vested in each other’s success. We value humility and a team approach at every level of the company.

If you are a high performing individual who is passionate about winning and inspiring others then we are excited to discuss career opportunities with you.

The Assistant Personal Training Manager is a leader of operational excellence at the club and upholds the quality of the Equinox experience inclusive of education, programming, and coach development for the PT Department, reporting to the Personal Training Manager. Assistant Personal Training Managers should be goal‑oriented, results driven, eager to interact with members, and excited to develop and manage a team of high performing talent while helping to drive the business.

• Pipeline management includes Equifit (complimentary assessments) & complimentary training session conversion & follow‑ups through phone calls and emails documented in our (CRM) system.
• Collaborate with Membership Advisors to provide a clear understanding of the PT value proposition and PT Sales takeovers.
• Perform session audits on both complimentary and paid services and provide timely and constructive feedback.
• Support cohesive relationships with Operations by participating in the weekly PT/GM meeting.
• Forge meaningful relationships with key club leaders and identify partnership opportunities to support any key PT initiatives.
• Assist with business performance by supporting the monthly action plan.
• Hold the team accountable for branded, quality member interactions i.e. Fitness Specialist Hours, Special Events etc.
• Collaborate with Personal Training Manager to craft and execute a meaningful monthly trainers’ forum (meeting).
• Champion Personal Training service standards by engaging with members to seek feedback and identify areas of opportunity to course‑correct or establish best practices on delivering a category of one member experience.

• Maintain PT presentation standards including Bio Boards, Nametags and Uniforms.
• Participate in Performance Management of Coaches in partnership with the PTM, Club Management and People and Culture team.
• Oversee Equifit administration and communications in all stages of the Equifit process.
• Support new Coach onboarding, administration and logistics.
• Demonstrate a sharp business acumen, identifying trends and insights to increase profitability.
• Support all operational SOPs including administrative duties associated with client outreach and staff accountabilities.
• Participate in the pursuit and maintenance of team headcount target through active retention of current coaches and recruitment of prospective coaches.

• Lead employees through the coach levels via education and promotion process.
• Skill development of the fitness assessments, Complimentary PT sessions, and results review conversations through coaching, clearance, and feedback.
• Ensure…