Senior E-Billing Specialist

Vedder Price's Chicago office is looking for a Senior E-Billing Specialist. The Senior E-billing Specialist plays a critical role in the revenue cycle of the Firm, monitoring and troubleshooting e-billing related issues to ensure invoices are submitted successfully to our clients for payment. The Senior E-Billing Specialist will be an integral part of our highly collaborative Billing team. The Senior E-Billing Specialist will demonstrate a strong understanding of the E-Billing process and will be responsible for supporting our Billing team on the coordination and resolution of E-billing issues.

The role prioritizes E-billing, however, other billing related duties will be involved. The role reports to and will work closely with the Billing Supervisor and Manager.

As the Senior E-Billing Specialist, your duties will include but not be limited to:

• Communicates with client contacts, billing team and billing partners to successfully coordinate all aspects of the E-Billing process
• Proactively manages client reporting to ensure all issues are addressed in a timely manner, both internally and externally
• Assists in communicating newly identified timekeeper rates to clients on a monthly/ad-hoc basis, tracking and following up as needed
• Works with client contacts to setup new matters for e-Billing, tracking and following up as needed
• Assists the billing team with invoice submissions via E-Billing Hub, reviewing to ensure invoices are compliant with client billing requirements
• Works in E-Billing Hub to submit invoices, manage inventory and map client and matter specifications
• Assists in client accrual requests and coordinating submission of estimates
• Distributes adjustment/rejection notifications to the billing team and coordinates resubmissions in a timely manner
• Navigates and understands the functionality for all major e-Billing sites and understands the nuances of each site and their requirements for submission. Sites include but are not limited to:
  Legal Tracker, Counsel Link, Ty Metrix
  360, Collaborati, Passport, Counsel
  
  GO, Billing Point, Corridor
• Implements an efficient organizational system to track and follow up with clients and firm contacts to resolve ongoing issues
• Communicates and provides updates to management with regards to all eBilling related holdups and resolutions
• Works closely with members of the Billing team to address e-billing requests
• Documents all aspects of the e-billing process for each client
• Monitors progress of invoices to be submitted, resubmitted and escalate when necessary
• Conducts e-billing training sessions for billing staff. Participates in firm-wide and departmental projects and initiatives
• Utilizes Excel functions to efficiently pull reports, create and distributes to billers for review and fix e-billing issues
• Manipulates LEDES files (LEDES
  1998, LEDES
  98BI
  , LEDES
  98BI
  V2, XML) and troubleshooting technical issues for submission
• Update Rates and Split Billing Credit Allocation into 3E System.
• Some normal billing is expected on an Ad Hoc basis; assists in addressing incoming and outgoing e-billing, split credit allocation and billing related inquires.
• Perform special projects as assigned.

Skills & Competencies:

• Essential to have a can-do attitude and problem solving mindset
• Must have the ability to effectively communicate with all levels of personnel
• Must have excellent attention to detail, and have the ability to work well under pressure
• Ability work independently, overtime during firm Fiscal and Calendar year-end.
• Position requires outstanding written and verbal communication skills and excellent organizational skills
• During year end, applicant should have the ability to manage an increased workload and coordinate with team members to complete work under established deadlines

Qualifications & Required Experience:

• College degree is preferred, but not necessary
• Minimum of five (5) years of legal e-billing experience is required for this role
• Experience working with eBilling
  
  Hub is required and experience working with 3E is a plus
• Must have strong technology skills, including MS Office Suite, and an ability to leverage technology in work processes
• Position also requires the ability to work…