General Accountant - Ritz-Carlton

The Ladies & Gentlemen in Accounting play an essential role in supporting the financial integrity and operational success of the hotel. As a General Accountant, you will be responsible for maintaining accurate financial records, preparing and reviewing journal entries, reconciling general ledger accounts, and assisting with month-end and year-end closing processes. You will analyze financial data, investigate discrepancies, support financial reporting, and collaborate with colleagues across hotel departments to ensure compliance with established accounting procedures and internal controls.

Through your analytical skills, attention to detail and commitment to accuracy, you will help provide reliable financial information that supports informed decision-making and contributes to the continued success of The Ritz-Carlton, Chicago.

Recognized as “the gold standard” of hospitality, The Ritz-Carlton selects only the most passionate and skilled hospitality professionals. As one of our Ladies and Gentlemen, you will reflect the values that make us the world’s finest luxury brand. Here, in a diverse environment where individual aspirations are fulfilled and quality of life is enhanced, you will be inspired to work alongside your fellow employees to bring special moments to life for our guests and each other.

Through your integrity, professionalism and commitment to excellence, you will play an important role in maintaining the financial strength of our hotel and supporting the exceptional experiences that define The Ritz-Carlton.

As a General Accountant at The Ritz-Carlton Chicago, you join a team that treats every interaction as an opportunity to create lasting memories. More specifically, the work involves supporting the executive and operational backbone of our hotel. The General Accountant maintains the property’s, Accounts Receivable and will assist with Income Audit, Accounts Payable, Payroll System, and General Cashier functions in a timely, accurate manner in accordance with accounting policies and procedures.

Sort documents and post debits/credits to proper accounts. The General Accountant ultimately ensures that every guest feels treasured, valued, and genuinely cared for during their stay with us.

• ESSENTIAL RESPONSIBILITIES

  • Work in conjunction with the night auditors and department managers to maximize revenues and ensure accuracy of postings through processing the income audit daily.
  • Work closely with sales managers to ensure accurate/timely group billing and follow up with and manage hotel A/R aging.
  • Assist in training of accounting practices within other departments to ensure understanding of SOPs and compliance audit requirements.
  • Analyze financial data and resolve discrepancies and provide open communications and recommendations for changes and efficiencies as appropriate.
  • Balance, reconcile and close various daily accounts and prepare the daily statements to provide accurate, timely information to management while ensuring proper controls are maintained.
  • Respond to customer issues/complaints/problems in a quick efficient manner to maintain a high level of customer satisfaction and quality service.
  • Prepare reports and communications to the Controller, Assistant Controller and other Hotel Executive Committee members on revenue issues/problems and other pertinent information.
  • Maintains a friendly, cheerful and courteous manner at all times.
  • All other duties as assigned, requested or deemed necessary by management.

• OTHER RESPONSIBILITIES

  • All other duties as assigned, requested or deemed necessary by management.

• SUPERVISORY DUTIES

  • None

• BEHAVIORAL FOCUS

  At Sage Hospitality, how we work matters just as much as what we do. We are guided by a shared purpose to…