University Bursar III

Full-time/ Part-time

Full-time/ Part-time Full-time

• University Bursar Assistant I
• University Bursar Assistant II
• Support staff [student workers]

Reports to the Assistant Director of Student Financial Services .

Supervise and responsible for the same duties as the University Bursar II. Supports and administers support in all areas to include customer service, cashier duties, assisting parents and students with questions regarding accounts policies, billing statements, financial aid, scholarships, grants, waivers, account balances, and by maintaining the payment plan for non-enrolled students, monthly payment plan for current students, student refunds, and daily balancing.

This position is responsible for processing and recording payments, deposits, as well as maintaining an accurate cash drawer. This position also monitors student accounts and takes appropriate measures to ensure proper billing is processed.

This is a full-time position which requires strong customer service and problem-solving abilities, along with a solid understanding of cash handling/management procedures and overall knowledge of all other support functions in the Bursar & Cashier Office.

Collaborate with the Financial Aid Office and other departments of the University to ensure all functions are performed in compliance with University, Federal and State policies.

Communicates and provides customer service to students, parents, internal staff, and third parties in-person, through email, and phone regarding student account questions and information. Contact students who have a past due account. Initiate payment plans and collection activities. Perform analysis and reconciliation on individual accounts; identify discrepancies and make or request corrections as needed. Releases and adds holds as applicable according to student balances.

Posts Charges to student accounts when applicable or requested by management, and reviews charges that are posted for accuracy

Processes and posts payments to accounts. Reconcile cashier session. Handles disbursement of funds, monetary transactions, cash or check payments, and credit card charges. Responsible for counting money, accurately handling financial transactions, issuing receipts, and conducting payment reconciliation. Provides the Manager of University Cashiering Operations a daily deposit.

• Review credit balances and ensure Title IV refunds are processed within title iv regulations (14 days). Verify, process, and prepare refunds and the refund file weekly. Reviews and processes returns from Bank Mobile.
• Manage student account financial holds (AR and BU holds). Release and add holds based on the student account balances.
• Responsible for the stale dated check process (review, process DPV , due diligence to students, update accounting)
• Responsible for State Tax Offset disputes and payments.
• Identifies problems and trends and suggests resolutions to management. Assists management with reconciliation and adjustments to student accounts when applicable.
• Responsible for representing Student Financial Services at important events such as Orientation and other enrollment focused events.

• Bachelor’s degree with course work in accounting and business administration.
• Four years of experience in business administration or in the management of a large office staff, two years of which were in an administrative or supervisory capacity.
• knowledge of methods and techniques required in the collection of and the accounting for money
• knowledge of statutes governing financial control in the university
• ability to direct a large office force and work…