Accounting Operations Manager

The Accounting Operations Manager leads the company's day-to-day transactional accounting operations, with primary responsibility for accounts payable, accounts receivable administration, cash application, payment execution, expense administration, working-capital processes, and related controls. The role manages and improves the processes that feed the general ledger, ensuring transactions are accurate, timely, well controlled, and scalable.

Reporting to the Senior Accounting Manager, this manager partners closely with General Accounting, FP&A, Regional Finance, studio operations, project teams, and external business partners. The role is expected to combine strong operational leadership with a continuous-improvement mindset, using ERP functionality, automation, and disciplined process design to reduce manual work and improve service, control, and visibility.

• Lead accounts payable administration, including procure-to-pay workflows, vendor and customer onboarding, portal administration, invoice processing, approval routing, posting, payment readiness, employee expenses, and issue resolution.
• Lead vendor administration and tax-reporting processes, including vendor records, W-9 collection, 1099 documentation and filing coordination, payment discrepancies, and related issue resolution.

• Lead accounts receivable administration, including order-to-cash workflows, customer onboarding, portal administration, cash application, collections coordination, and issue resolution.
• Own corporate AR administration and working-capital processes, including aging review, delinquency trends, collection escalation protocols, cash application, issue logs, and follow-up actions. Coordinate closely with Regional Finance, which remains responsible for project billing and project-manager/client billing support.

• Serve as a key control owner for payment files, banking and payment workflows, segregation of duties, transaction coding, reconciliations, and exception escalation across platforms such as Plaid, Wise, and other payment or cash-movement tools.
• Maintain and strengthen accounting-operations policies, procedures, internal controls, standard operating procedures, training materials, backup coverage, and segregation-of-duties practices.

• Partner with the General Accounting Manager and broader Corporate Accounting team on month-end close, reconciliations, accruals, cash activity, audit requests, and resolution of accounting or transaction-processing issues.
• Support licensing and other recurring compliance-administration activities assigned to Corporate Accounting, including tracking, renewal coordination, invoice support, and documentation.

• Manage monthly AP and AR operating reviews, including key metrics, aging summaries, service-level performance, exception trends, and action items to improve cash flow and reduce risk.
• Establish clear operating metrics and service expectations for accounting operations; use data to identify bottlenecks, recurring exceptions, control gaps, and opportunities to improve throughput and stakeholder experience.
• Lead process-improvement and automation initiatives across transactional accounting, including greater use of ERP functionality, workflow tools, RPA, Fin Tech platforms, and standardized process design.

• Develop, coach, and lead accounting-operations staff, creating clear accountability, cross-training, succession coverage, and a culture of continuous improvement and responsive service.

• Bachelor's degree in Accounting, Finance, Business Administration, or a related field; equivalent relevant experience may be considered.

• 5+ years progressive experience in accounts payable, accounts receivable, accounting operations, or finance operations, including demonstrated supervisory and process-ownership responsibility.
• Experience with ERP/accounting systems, banking portals, payment platforms, expense tools, and AP/AR automation or workflow solutions; experience improving or implementing finance processes and systems is strongly preferred.

• Strong knowledge of procure-to-pay, order-to-cash, payment controls, cash application, collections, aging management, vendor onboarding, expense…