Administrative Assistant; Chicago O'Hare

Job Overview

The Office Administrative Assistant (Front desk) serves as the first point of contact for visitors, customers, and employees. This role provides exceptional customer service, manages day-to-day front office operations, and supports administrative functions to ensure smooth and efficient business operations.

• Greet visitors warmly and direct them to the appropriate personnel or department.
• Answer, screen, and route incoming phone calls in a professional and timely manner.
• Maintain a clean, welcoming, and organized reception area and company merchandise store.
• Manage visitor sign-in procedures, badges, and security protocols as required.
• Support Mar Comm team with merchandise sales for the company merchandise store.

• Perform general clerical and administrative duties as needed (data entry, coordination of activities, system maintenance, expense reports, travel reservations, etc.).
• Schedule meetings, conference rooms, and appointments for staff as needed.
• Assist with creating and updating reports, spreadsheets, databases, and presentations.
• Support HR and management with other administrative tasks as requested.

• Monitor and maintain inventory of office supplies; place orders when necessary.
• Coordinate lunches and other employee events as needed.
• Assist with both onboarding and offboarding tasks as needed.
• Partner with Office Services, IT and HR to provide a positive employee, guest and visitor experience.

• 1–2 years of experience in office administration, customer service, or a related role.
• Experience working in a corporate environment preferred.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Must be process-oriented.
• Professional, friendly, and customer-focused demeanor.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and aptitude to learn other software systems.
• Ability to handle sensitive information with discretion.
• Strong attention to detail and problem-solving skills.
• Must be able to demonstrate follow up and follow through.

At Komatsu, your base pay is one part of your total compensation package. This role pays $45,000 - $65,000/annualized. The actual offer will consider a wide range of factors, including skills and relevant experience.

• 401k and/or employee savings programs
• Employee time off (vacation and designated holidays)
• Employee and family assistance programs
• Disability benefits
• Life insurance
• Employee learning and development programs

Diversity & Inclusion Commitment

At Komatsu we come from diverse backgrounds, with unique perspectives, experiences, and contributions. We are committed to creating a workforce that is reflective of the communities we work and live in. We believe that our people are part of our shared purpose. We are authentic, ambitious, and innovative in our pursuit of Diversity & Inclusion. United, we are on a journey towards a sustainable future that creates value together.

Company Information

Komatsu is a world leader in manufacturing construction, mining, forestry, and industrial heavy equipment. Founded in 1921, Komatsu has a long history of quality, reliability, innovation, and excellence. Headquartered in Tokyo, Japan, Komatsu facilities, distributors and dealers are in more than 140 countries and employ more than 60,000 people. Komatsu offers a diverse and challenging work environment, where you can grow your skills and career, and contribute to a sustainable, clean‑energy future.

If you are looking for a company that values your talent and potential, be a part of something big and join a team that is shaping the world!