Information Governance Analyst

Information Governance Analyst

Marshall, Gerstein & Borun LLP

Marshall, Gerstein & Borun LLP provides sophisticated intellectual property advice and legal services to many of the world’s largest, most innovative businesses, research institutions, universities, and entrepreneurs. For more than six decades, we have been exclusively dedicated to excellence in the practice of IP law. Our size and singular focus enhance efficiency, foster responsive and creative decision-making, and help clients achieve mission‑critical results.

We cultivate trust, communicate clearly, and deliver effective solutions.

The Information Governance Analyst plays a key role in supporting the Firm’s Records and NBI function by ensuring the accurate collection, analysis, and processing of new business and client data across firm-wide systems and classifying electronic records across enterprise repositories. This position is responsible for maintaining the integrity, consistency, and quality of client and matter records by applying a strong working knowledge of the Firm’s new business intake processes, records management practices, and electronic database systems.

The Analyst works closely with attorneys, administrative staff, and the Records Management team, generates reports in response to firm-wide requests, and works alongside the New Business Intake Coordinator to support time-sensitive data maintenance and reporting needs. This role contributes directly to the efficiency, compliance, and reliability of the Firm’s data and records management functions.

• New Business Intake / Data Processing and Conflicts Report Preparation:
  Collect, analyze, categorize, and process incoming new business data from multiple points of entry to ensure accurate client and matter setup across firm-wide systems.
• Information Classification & Governance:
  Implement best practices for classifying and managing electronic records across enterprise repositories including Net Documents (DMS & NDToolKit), Intapp (New Business Intake & Conflicts modules), and Microsoft Office.
• Patent Prosecution Intake Support:
  Analyze and process incoming U.S. and foreign patent prosecution materials to ensure proper classification and entry into MGB and related systems.
• Database Management & Reporting:
  Enter, update, and maintain data derived from new business intake forms in multiple databases to support regular reporting and firm-wide access to accurate client information.
• Data Integrity & Quality Control:
  Provide ongoing database maintenance, quality control, and research support to ensure consistency and accuracy of records maintained in firm systems and electronic record programs.
• Process Consistency & Improvement:
  Detect patterns of inconsistent data usage and collaborate with firm personnel to promote standardized record‑keeping practices. Assist with documenting current procedures and streamlining processes related to electronic records management.
• Records & Engagement Letter Management:
  Work closely with attorney support staff to ensure Client Engagement Letters are properly filed in designated physical binders and electronic logs.
• Cross‑Team
  
  Collaboration:
  
  Partner with the Records Management Team Leader and Chief Innovation Management Officer to support firm‑wide initiatives related to records, reporting, and data governance.
• Backup & Time‑Sensitive Support:
  Serve as backup to New Business Intake and Records teams, ensuring time‑sensitive data maintenance and intake requests are completed accurately and on time.
• Training & Support:
  Help train staff on best practices related to records governance and new business intake, reinforcing compliance, and reducing risk.
• Project & Administrative Support:
  Perform additional duties and special projects as assigned to support evolving business and strategic needs of the Firm.

• Minimum of 1+ years of records management or data administration experience
• Strong knowledge of Microsoft Office Suite (Word, Excel, and PowerPoint)
• Exceptional attention to detail with the ability to maintain a high level of accuracy and low error rates.
• Strong customer service mindset with experience supporting…