Client Service Specialist​/Legal Secretary

Overview

The Client Service Specialist (Legal Secretary) provides administrative client services to both internal and external clients.

• Maintain a consistent physical presence required to facilitate an interactive and collaborative environment ensuring that assignments, cross-training, and peer level support are optimized to provide seamless support;
• Coordinate legal practice tasks and projects;
• Coordinate administrative functions and facilitate completion of tasks including such as finance/billing-related tasks, time and expense entry, opening of new matters, client presentations, meetings, and other administrative projects as assigned;
• Coordinate with and delegate to Firm resources including DPS, Williams Lea, Client Service Center, practice support or similar departments in International offices in the handling of tasks and projects;
• Prepare complex legal documents and correspondence;
  File with appropriate court or agency;
  Apply subject matter expertise in coordination of legal practice tasks and projects;
  Maintain client materials in document management system;
• Coordinate support through the Finance Department including: edit and review process of client bills; correct time entry and promotion of time entry best practices;
• Review and support of the client billing process to include: proofreading, application of task codes and matter management skills, coinciding math aptitude and skills to support rates, rate changes, write-offs, preparation of expense reporting and audits as required, maintenance and consistency with billing protocols and other accounting functions;
• Manage the legal and administrative practices of attorneys and facilitate service levels that meet client requirements;
• Work overtime as required; and
• Demonstrate adaptability, flexibility, initiative and innovation in handling a wide variety of additional projects as required.