Scheduling and Client Services Coordinator; In Office

Overview

Scheduling and Client Services Coordinator (In-Office) – Healthier Tomorrows, a specialty nutrition practice focusing on outpatient care for clients struggling with eating disorders and other nutrition related issues, is looking for a passionate, energetic, and committed administrative professional to join our growing team. This will be a full-time in-person role in our Chicago office, so only Illinois-based applicants will be considered.

When applying, please include a personalized cover letter to describe your relevant experience and what interests you about this specific position. This is an opportunity for us to learn more about you as an individual, and to get a sense of your writing style, as written communication is a major component of this role. Applications are personally reviewed and those that do not include a genuine cover letter will not be considered.

You may be a good fit for this role if you are:

• Compassionate and personable — someone who excels at making people feel welcome and building connections.
• Highly organized and self-motivated — able to prioritize tasks efficiently.
• Meticulous — with a strong eye for detail and an appreciation for accuracy.
• An effective verbal and written communicator.

• Responding to client inquiries about services via email, telephone, and live chat.
• Collecting accurate and thorough client information and clearly explaining insurance coverage.
• Scheduling clients for initial sessions and managing multiple calendars with precision.
• Providing administrative support to our team of providers.
• Caring for general office needs such as re-stocking supplies, checking mail and ensuring that cleaning has been performed as scheduled.

Minimum 2-3 years relevant experience

• Blue Cross/Blue Shield health insurance available
• Dental and vision insurance available
• Company matched retirement contributions
• Paid time off

Our practice is focused on providing the highest level of outpatient care for our clients. We are committed to helping our clients achieve their health and wellness goals, and to helping our team reach their personal and professional goals!