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Tutoring Enablement Coordinator

Job in Chicago, Cook County, Illinois, 60290, USA
Listing for: OnYourMark Education
Full Time position
Listed on 2025-12-31
Job specializations:
  • Administrative/Clerical
    Office Administrator/ Coordinator, Virtual Assistant/ Remote Admin
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below

Who We Are

On Your Mark  Education is a high dosage virtual tutoring service providing individualized early literacy virtual foundational skills instruction to elementary students grounded in the science of reading. We partner with schools as a supplement to the literacy instruction already in place to ensure students get the foundational reading skills they need to excel!

Why We Exist

On Your Mark  exists to ensure that the students we serve have a strong foundation to become thriving readers. We also believe that spreading an understanding of the science of how children learn to read can be transformative for tutors, teachers, children, and families. Getting foundational literacy skills right early will support children to read on grade level and diminish the need for schools to remediate at their current levels.

Why

Apply

When you join the On Your Mark  team, you commit to supporting students to become lifelong readers with the foundational reading skills to tackle future school and life challenges and adventures. Joining the On Your Mark  team is right for you if you are invested in having an impact on the lives of young people, are committed to learning, and are inspired to be a part of eradicating educational inequities.

Being a part of a founding team requires thriving in ambiguity and fully embracing On Your Mark ’s start-up mantra, “find a need and fill the need.”

Position Overview

As On Your Mark  expands its footprint, our teams increasingly balance direct support of partners and tutors with a growing volume of behind the scenes support tasks. To protect staff capacity while maintaining a high-touch, high-quality model, we are introducing the Tutoring Enablement Coordinator (TEC) role.

The TEC will ensure that On Your Mark ’s tutoring programs run seamlessly and efficiently. This role will manage logistics, data preparation, ticket triage, and scheduling coordination, proactively resolving blockers and keeping systems running smoothly. By streamlining operations and connecting cross-functional workflows, the TEC enables program staff and partnership managers to focus on what matters most: delivering high-quality services and supporting student success.

Qualifications
  • 2+ years of experience in entry level operations, enablement or project management roles.
  • High attention to detail and comfort managing data across multiple systems (e.g., Google Sheets, Airtable, , CRM platforms).
  • Strong written and verbal communication; able to convey information clearly and concisely across remote teams.
  • Comfort using AI-powered tools to support operational efficiency and communication (e.g., drafting messages, organizing data, summarizing information), with curiosity and willingness to learn as tools evolve.
  • Demonstrated ability to prioritize multiple tasks and manage shifting timelines in a fast-paced environment.
  • Experience working in a remote or distributed team is strongly preferred.
  • Alignment with On Your Mark ’s mission to ensure all students build strong foundations as confident, successful readers.
Evolving Responsibilities Assessment Coordination
  • Coordinate student assessment workflows including scheduling, maintaining trackers, monitoring completion across multiple systems and follow-up with stakeholders
  • Serve as the primary point of coordination between tutors, PSMs, Program staff for assessment execution
Roster Management
  • Maintain and update tutoring rosters, ensuring accuracy and timeliness.
  • Track roster change requests and elevate complex cases to internal teams
  • Serve as a liaison between the Partnerships team and internal data systems to ensure clean, consistent records.
  • Manage mid-year roster updates, student re-pairings, and follow-up assessments tied to adds/removals.
  • Coordinate with program staff on changes that affect tutoring assignments.
Scheduling Support
  • Coordinate school schedules, time block mapping, and session availability alignment
  • Support calendar setup and scheduling logistics, making sure internal calendars are updated and aligned
  • Maintain updated trackers of seat assignments and schedules during program onboarding.
Ticketing, Triage, & Issue Resolution
  • Own triage of the majority of incoming…
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