Office Associate Option Chinese Speaking

Office Associate Option Chinese Speaking

Position Overview:

The Division of Family & Community Services is seeking to hire a friendly, personable speaking voice to help with the organization and running of the daily administrative operations at the Cook County Family and Community Resource Center in the South Loop FCRC Office. As an Office Associate, you will typically process incoming mail, answer phones, and greet visitors at the front desk.

The ideal candidate will be a hard‑working professional able to undertake a variety of office support tasks and work diligently under pressure. The person will be comfortable working with a high degree of attention to detail and discretion as well as incorporating new and effective ways to achieve better results. The Division helps Illinois residents by connecting them with many programs and services.

Through our programs, services and prevention efforts, the Division improves the health and well‑being of individuals and promotes self‑sufficiency and integrity of families of Illinois.

• Receives and distributes mail, manual releases, and memos, including incoming correspondence from customers and applicants, drop box items, faxes, and centrally mailed reports.
• Edits general client information in the Integrated Eligibility System (IES).
• Serves as back‑up receptionist.
• Provides clerical office support.
• Serves as back‑up timekeeper in the timekeeper's absence.
• Maintains files, office supplies, and forms.
• Translates functions/procedures into Chinese for individuals who cannot speak or read English, in contacts with the general public, advocacy groups, customers, and community organizations.
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Work Hours:

Monday‑Friday, 8:30 am – 5:00 pm (1 hour unpaid lunch).

Location:

1112 S Wabash Ave, Chicago, Illinois, 60605 (Headquarters).