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Administrative Specialist
Job in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-01-06
Listing for:
TeleSolv Consulting
Full Time
position Listed on 2026-01-06
Job specializations:
-
Administrative/Clerical
Clerical, Government Administration
Job Description & How to Apply Below
Department: Federal Services
Employment Type: Full Time
Location: Chicago, IL
Compensation: $21.85 / hour
Description
Tele Solv Consulting has an immediate opportunity to work with the Federal Government as a General Clerk III enabling you to have a Tier 1 Public Trust Background investigation.
This is an ONSITE position based at the O'Hare airport in Chicago, IL.
Key Responsibilities
- May greet and check-in applicants.
- Verify identity of applicant and confirm that applicant has required documents to complete transactions. Contractor staff will determine customer needs, answer general inquiries and concerns, and ensure that the check-in process is performed in a timely manner to prevent a back-up of customers awaiting assistance.
- Maintain accessible, up to date written information on program requirements, enrollment process, and other relevant material to expeditiously assist the general public and program members via phone or in person.
- Notify the Government inspection staff of any information which could adversely affect a person's application for acceptance into the program.
- Check applicant-supplied information by accessing government databases.
- May need to escort applicants to designated locations
- Provide performance reports.
- Compile data to provide daily performance reports reflecting all activities performed by CBP officers and Contractor staff.
- Schedule interview appointments in the Trusted Traveler Programs Internal.
- Assist the public with creating accounts and submitting online applications for initial enrollment, renewal, card replacement, vehicle enrollment and termination, updating mailing address and license plate information.
- Assist the public with membership card activation.
- U.S. Citizen.
- Willing to go through an intense background check
- Active Tier 1 Public Trust, or the ability to obtain and maintain one.
- High school diploma or a General Equivalency Diploma (GED) from an accredited institution recognized by the U.S. Department of Education.
- Two (2) years of general administrative experience with customer interface.
- Two (2) years of experience with Microsoft Office products (Word, PPT, Excel, Access, Outlook, Visio).
- Two (2) years of related undergraduate study may substitute for experience.
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