Office Manager

The dynamic administrative support team at Marcus & Millichap’s Chicago Downtown location seeks a new team member to lead our innovative, collaborative office environment. We’re looking for a personable individual who thrives in a professional setting that offers growth and challenge while providing top client service to brokers.

The anticipated salary range for this role will be $75,000 – $85,000 a year, plus an annual discretionary bonus.

• Provide office and compliance management support, including Brokerage/Transactional, Human Resources/Staff, Local Management, Administrative, and Event Planning responsibilities.
• Prioritize and monitor workflow, solving issues and escalating to corporate departments when needed.
• Hire, train, develop, and manage staff.
• Aid in delivering a ‘concierge’ level of service to brokers.
• Oversee onboarding for all personnel classifications, including employees and brokers, and manage ongoing employee and broker experiences.
• Assist sales management in preparing reports, local sales contests, and other related projects.
• Coordinate and implement intra‑office and inter‑office communications.
• Manage facilities and logistics coordination for office needs—moves, remodels, reorgs, etc., including interfacing with Property Management.
• Plan and coordinate office events throughout the year, including New Year’s kickoff, broker recognition events, social events, and charitable events.
• Collaborate with offices and departments across the Texas division and firmwide to support vendor and office events.

• Excellent soft skills: collaborative, proactive, approachable, and a strong desire to manage and develop team members and the sales office environment.
• Intermediate/strong computer skills, including Office 365, MS Word, Excel, PowerPoint, and Outlook.
• Strong organizational, interpersonal, and communication skills plus proofreading and editing abilities.
• Quick learner who enjoys working with software and new technology.
• Excellent attention to detail.
• Reliable and punctual, owning responsibilities, contributing to the team, and leading by example.

• 3+ years of experience in office and staff management.
• Experience‑based knowledge of compliance and HR functions.
• Strong MS Office skills—Excel, Word, Outlook, PowerPoint.
• Superior writing, editing, and proofreading skills.
• Staff supervisory experience.
• Ability to multi‑task and meet deadlines in a demanding environment.
• Budget, purchasing, or similar cost‑efficient decision‑making skills.

• Background in real estate brokerage, legal, finance, or property management.
• Event planning experience.
• Bachelor’s degree or relevant professional education.

• Medical, Dental, and Vision Insurance
• Basic Life and AD&D Insurance
• Voluntary Life and AD&D Insurance
• Short‑Term & Long‑Term Disability Coverage
• Flexible Spending Accounts (FSA)
• Cancer Guardian Program
• 401(k) Plan with Company Match
• Wellness Program
• Employee Assistance Program (EAP)
• Paid Parking

Marcus & Millichap provides equal employment opportunities to all employees and applicants for employment without discrimination with regard to race, religious belief, color, sex, pregnancy, age, national origin, sexual orientation, gender identity, disability, and other protected classifications.