Center Support Assistant

Description

EMBRACING ABILITIES. EXPANDING POSSIBILITIES.

At Easterseals of Chicagoland and Greater Rockford, we are committed to two – often interconnecting - pillars of work……early learning and disability. Through these pillars, we transform the lives of early learners and individuals of all abilities through access to expert educational, family, and community support. As an affiliate of America’s largest nonprofit healthcare organization, we have proudly served the communities and families of Chicagoland and Greater Rockford since 1936.

For more information about our organization, please visit us online tersealschicago.org.

The Center Support Assistant plays a pivotal role in ensuring the smooth operation of the center by handling a diverse array of administrative, operational, and supportive tasks. This role encompasses supporting administrative functions, such as answering phones, managing correspondence, and scheduling appointments, while maintaining efficient record-keeping and inventory systems to ensure information is accessible and supplies are adequately stocked. Additionally, the Center Support Assistant manages billing, processes invoices, and handles purchasing orders to ensure financial transactions are accurate and timely.

Supervising volunteers, providing guidance, and ensuring their effective integration into the center's activities is also a key responsibility. Compliance with health, safety, and regulatory requirements is paramount, necessitating diligent oversight. Effective collaboration with administrative staff and proactive management of responsibilities are essential to the success of this role, ensuring the center operates efficiently and continues to provide high-quality services.

This role is ideal for someone who is exceptionally proactive, detail-oriented, and thrives in a fast-paced environment. Must have excellent analytical and organizational skills with a demonstrated ability to improve process efficiencies and manage a diverse workload consisting of a mix of office management and project management support for the region.

This position is located at the Easterseals Gilchrist Marchman Child Development Center at 1312 S. Racine Ave, Chicago, IL 60608.

• Greeting, Directing, and Assisting Families and Visitors
• Answering Phone Calls, Taking Messages, and Routing Calls

• Supporting Administrative Functions:
  Assisting with daily administrative tasks such as responding to emails, scheduling appointments, and managing correspondence, ensuring smooth and efficient center operations.
• Efficient Record Keeping:
  Maintaining well-organized and up-to-date records for clients, staff, and programs, is crucial for compliance, accurate reporting, and easy access to information.
• Inventory Management:
  Monitoring and managing the inventory of supplies and equipment, ensuring necessary items are always available, and ordering new supplies as needed to support uninterrupted center operations.
• Data Entry and Reporting:
  Performing accurate data entry into various systems and generating reports to track program outcomes, monitor performance metrics, and support decision-making processes.

• Assisting Parents with Paperwork and Intake Processes:
  Helping parents complete the necessary paperwork and guiding them through the intake process to ensure a smooth and efficient onboarding experience.
• Distributing Maintenance Supplies and Preparing Meals/Snacks:
  Ensuring maintenance supplies are distributed as needed and preparing meals or snacks to support the center's daily operational needs.

• Creating, Updating, and Filing Attendance Sheets:
  Maintaining accurate and current attendance records for students and staff, essential for reporting and compliance.
• Implementing Systems for Accurate Food Program Billing:
  Developing and maintaining systems to ensure accurate billing for the Food Program, tracking meal participation, and submitting monthly reports.
• Completing Meal Participation Forms and Submitting Monthly Reports:
  Accurately completing and submitting meal participation forms to…