Office Manager

Innovative and tech-savvy real estate brokerage located downtown Chicago in West Town (Noble Square), is seeking a motivated, ambitious, dependable, and experienced Office Manager to help assist their team of over 100 real estate agents and staff.

The primary responsibility of the position is to manage real estate listing inventory transactions, and be the first point of contact and face of the office. Applicants should be able to manage the flow of operations, information, and requests coming in throughout the day and have heavy organizational skills. Your goal is to make all visitors feel welcome while maintaining high levels of confidentiality and professionalism.

This position will be exposed to many different aspects of the real estate business making the prefect candidate an adaptable critical thinker who is self-motivated and organized.

Responsibilities

• Manage the brokerage MLS account and listings
• Maintain & organize the company CRM
• Onboard and offboard both staff and brokers
• Provide agent support
• Train and coach real estate brokers to assist in their day-to-day operations
• Welcome and direct guests to the proper parties
• Answer, screen, and forward incoming phone calls to correct department
• Answer and field questions regarding office services
• Gather and distribute daily mail/deliveries
• Maintain inventory and order supplies
• Collect & record earnest money and commission deposits
• Generate commission disbursements and statements
• Assist in company event planning
• Organize and setup staff and agent training meetings
• Audit legal document compliance

THIS ROLE IS PRIMARILY NOT A RECEPTION ROLE, HOWEVER, WE DO REQUEST THAT SOME RECEPTION DUTIES ARE HANDLED. THE PRIMARY ROLE IS BROKER/AGENT SUPPORT AND BUSINESS SERVICES.

The qualified candidate will exhibit the following capabilities and ****

• Excellent communication & writing skills & detail oriented
• Team player
• Critical thinker
• Outgoing & Adaptable
• Customer Service Oriented
• Conversant in Adobe Suite & G-Suite
• Has experience using the MLS & Dotloop (is a plus)

*****

• Customer service experience (1 year required)
• Real estate experience (1 year preferred, but not mandatory)
• Independent self-starter, able to think quickly, and manage multiple tasks at once

***** $55,000 - $60,000