Community Assistant - Chicago

Who We Are:

Tripalink is a leading co-living and apartment rental platform that aims to redefine urban living. With a strong presence in major cities across the United States, we offer modern apartments designed to create a sense of community among residents.

As a fast-growing startup, we are committed to building a community that supports personal growth, celebrates diversity, and encourages excellence. Our team is dedicated to providing exceptional living experiences through cutting-edge technology and unparalleled customer service. If you’re passionate about making a difference and eager to be part of a team that values creativity and teamwork, we invite you to explore our career opportunities and join us on our journey.

See below for a summary for this position. Please note, job responsibilities may change from time to time based on business need.

• Demonstrate and uphold a positive and professional approach towards the company, residents and their visitors, prospective residents, vendors, the University, and the local community.
• Adhering to Company policies and procedures.
• Have a thorough knowledge of the property, amenities, rates, competition and lease related paperwork in an effort to raise occupancy and maximize rents.
• Resident Management:
  Sorting mail and packages, contacting residents for rent checks, deposits and other information, submitting work orders, organizing, hosting, and attending community events and being on-call after hours.
• Leasing:
  Greeting and giving tours to prospective residents, their families, and other visitors. Following up with leads, assisting in the application and leasing process, completing lease related paperwork, data entry into property management software and auditing lease files.
• Marketing:
  Duties include attending on and off campus events, distributing promotional materials and flyers, managing and partaking in social media marketing, dressing as the property mascots needed, cheerleading the property and making cold calls.
• Office/Clerical
  
  Activities:
  
  Effectively answering calls, responding to emails, keeping a neat and tidy workspace, assisting managers with different office tasks and attending staff meetings.
• Community Upkeep:
  Assist the maintenance team with work orders, key management, cleaning, room inspections and other daily property tasks, and aiding in a successful “turn” season.
• Perform any other reasonable requests made by management.

• Full‑time student currently enrolled in a two‑ or four‑year program.
• Minimum 20 hours per week which includes office hours, outside marketing and events, and after hours on‑call duties. During certain times of the year, hours may increase above 20 per week.
• Customer service, organization, creativity and sales skills are essential.
• Must be willing to work holidays and university breaks.
• Must be available for the entire month of August and be available for overtime, as needed during “turn” season.
• Great ability to effectively use and navigate computers, tablets, social media and software, including Microsoft Office and property management software.
• Ability to prioritize, multi‑task, and stay organized.
• Must be willing to travel for company events, conferences, and to assist other properties.

$16.60 - $16.60 an hour

• Excellent Working Environment:
  Energetic, Ambitious, Passionate
• Great Team Experience
• Regular Team Building Activities
• Free Community Event Entrance
• Leadership Cultivation & Individual Development
• Networking & Resources from External Partners
• Opportunities of Rotation Among Departments & Locations

Tripalink is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together. We are proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, Veteran status, or any other legally protected status.