Assistant Director of Scholarships

Employment Opportunities Designed to Help Us Collaborate in Creation!

Position Details Job Title ASST DIR SCHOLARSHIPS Position Number 8102835 Work Modality Fully In-Person Is this request for the creation of a new Position (or the modification of an existing Position) to temporarily support the Work Day ERP? NA Job Category University Staff Job Type Full-Time FLSA Status Exempt Campus Rogers Park-Lake Shore Campus Department Name STUDENT FINANCIAL ASSISTANCE Location Code FINANCIAL ASSISTANCE (02023A) Is this split and/or fully grant funded?

No

The Assistant Director will be responsible for assisting with the awarding of all institutional gift and endowment funding for the University, support processing external awards, will provide support to the college/school offices in the awarding of departmental awards, and will be one of the system administrators for the scholarship management system.

The Assistant Director is a critical member of the Financial Aid and Scholarship team, providing support to the entire process of scholarship awarding and supporting undergraduate and graduate students in all aspects of financing a Loyola University education.

Essential duties include, but are not limited to, the following:

• Oversee the complete scholarship application lifecycle, including promotion, tracking submissions, verifying eligibility, managing deadlines and reconciling data to ensure an efficient and student-friendly process
• Act as the primary liaison for students, families and internal departments, providing expert guidance and timely responses to all financial aid and scholarship-related inquiries via phone, email or walk-in support.
• Supports the awarding function of donor-funded scholarships through the use of the scholarship management system.
• Supports the Financial Aid Office by managing specific program area(s) such as Special Scholarship Populations, External Scholarship awarding, and assisting on the customer service or processing teams as needed.
• Supports the University through presentations to various internal or external audiences including workshops, financial wellness programs, orientations, and other admission events.
• Collaborate with campus partners to provide a holistic approach to service.
• Provide excellent customer service to students and parents via phone, e-mail, walk-in, and other forms of engagement regarding all financial aid and scholarship matters.
• Access federal and state systems ( COD , NSLDS , GAP Access, FSA , etc.) to verify student aid eligibility.
• Performs other duties as required.

• Bachelor’s Degree required; or 5 to 7 years related experience or a combination of education and work experience.
• A solid knowledge of federal and state regulations is essential.

• Exceptional organizational skills and attention to detail.
• Strong communication and interpersonal skills, with a student-centered approach.
• Proficiency in Microsoft Office and database systems.
• Ability to maintain confidentiality and exercise sound judgment when handling sensitive information.
• Experience working in Higher Education or Non-Profit Scholarship programs.
• Experience in scholarship management, student services, financial aid, or program coordination.
• Familiarity with scholarship software or student information systems (e.g., People Soft and/or Blackbaud)
• Demonstrated ability to work in a team-based environment, but also independently on given tasks with minimal supervision
• Adaptable to change
• Strong working knowledge of federal and state regulation is essential.

• Proficiency with Department of Education databases; COD , NSLDS , FAA Access, SAIG ).

Supervisory…