Office Associate

Job Requisition : 59276
Opening Date: 10/09/2026
Closing Date: 10/23/2026
Agency: Department of Human Services
Class

Title:

OFFICE ASSOCIATE - 30015
Skill Option: Keyboarding
Bilingual Option: None
Salary: Anticipated Salary: $4,144 - $5,429 per month ($49,728 - $65,148 per year)
Job Type: Salaried
Category: Full Time
Number of Vacancies: 1
Bargaining Unit Code: RC014 Clerical Employees, AFSCME
Merit Comp Code:
Work Hours
:
Monday - Fri, 8:30am - 5:00pm, 1-hour unpaid lunch
Anticipated Hybrid Work Schedule Availability
:
It is required that a person reports to the headquarters on this job position as necessary (could be weekly, monthly, or other schedule) dependent on operational need
Headquarter Location
: 11203 S Ellis Ave, Chicago, Illinois, 60628

Family & Community Services

Region 1 South

Clerical

Roseland FCRC/Cook County
Work County
:
Cook
Agency Contact
: DHS.Hiring Unit

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

While not required, a Resume/Curriculum Vitae (CV) is recommended. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended.

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

The Division of Family and Community Services is seeking to hire a position to perform a variety of complex, specialized clerical, and secretarial functions. Under direction, performs a variety of complex, specialized clerical duties for supervisory staff, keyboards documents, processes records and performs general office support functions involving related steps, processes and/or methods requiring application of agency policies and procedures; determines work methods and procedures to complete assignments;

provides information/assistance to explain/clarify rules, processes or procedures.

• Keyboards a wide variety of complex memos, reports and correspondence involving medical, technical, and legal terminology.
• Prepares and maintains complex, highly specialized records and reports.
• Receives telephone calls and emails, determines the nature of the calls and emails, directs inquiries to appropriate staff.
• Maintains and organizes client appeal files, records, and reports documents pertinent to hearing.
• Provides clerical office support.
• Receives and distributes mail, manual releases, and memos.
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

• Requires knowledge, skill and mental development equivalent to completion of high school.
• Requires…