Manager, Office Services

Ventas is a leading S&P 500 company enabling exceptional environments that benefit a large and growing aging population. With an enterprise value exceeding $50 billion and a portfolio of more than 1,400 properties across North America and the United Kingdom, Ventas is a preeminent participant in the longevity economy. Its largest business is private-pay senior housing, which includes over 850 communities providing valuable care and services to more than 90,000 residents.

The Ventas portfolio also includes outpatient medical buildings, research centers and healthcare facilities that attract strong institutional demand from the largest health systems, biomedical companies and universities and other research institutions in the world. Backed by strong financial performance and a collaborative culture, Ventas has the capital, capabilities and relationships to deliver superior value. The experienced Ventas team shares a commitment to each other and to the Company’s mission of helping people live longer, healthier, happier lives.

About the Role

The Manager, Office Services is a key member of the Human Resources team and plays a critical role in delivering an exceptional employee and visitor experience at the Chicago corporate headquarters. This highly visible role oversees workplace operations, office services and workplace services to ensure employees, visitors and business partners have a professional, welcoming and productive environment. The Manager, Office Services is responsible for creating a seamless day-to-day workplace experience through effective management of office amenities, food and beverage program, mail and package services, conference room operations, employee access, vendor relationships, health and safety and workplace programs across corporate office locations – Chicago, New York and Louisville.

Success in this role requires strong relationship management and collaboration across Human Resources, Information Technology, Finance, Executive Administration, building management, vendors and business stakeholders throughout the organization. The Manager, Office Services serves as a trusted partner on both daily workplace operations and larger cross-functional initiatives that support employee engagement, business continuity and operational excellence.

This position is based in the Chicago office and requires regular onsite presence Monday through Friday.

Key responsibilities include:

• Workplace Operations & Facilities Management

• Employee Experience, Access & Workplace Services

• Meetings, Events & Administrative Coordination

Qualifications

• High school diploma or equivalent required; bachelor’s degree preferred.

• 5+ years of office management, workplace operations or facilities coordination experience, preferably within a corporate, financial services, legal or other professional services environment.

• Must be located in the Chicago, IL surrounding area or willing to relocate for the duration of employment.

• Required onsite presence in the Chicago office five days per week (Monday through Friday). This role is responsible for supporting in-office workplace operations and employee experience and therefore is expected to maintain a consistent onsite presence, with flexibility to adjust working hours as needed to support workplace operations, maintenance activities, meetings, events and other business needs.

• Ability to maintain a work schedule that supports office readiness prior to the start of the business day, with flexibility to adjust hours as needed to support workplace operations, meetings, events and maintenance activities.

• Demonstrated ability to work independently, manage competing priorities and respond calmly and resourcefully in a fast-paced environment.

• Experience…