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Training & Onboarding Coordinator - Bilingual Spanish

Job in Chicago, Cook County, Illinois, 60290, USA
Listing for: Serenity Home Healthcare Inc.
Apprenticeship/Internship position
Listed on 2026-10-18
Job specializations:
  • Administrative/Clerical
    Office Administrator/ Coordinator, Clerical
  • Customer Service/HelpDesk
    Office Administrator/ Coordinator, Clerical, Bilingual, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 28000 - 30000 USD Yearly USD 28000.00 30000.00 YEAR
Job Description & How to Apply Below

Training and Onboarding Coordinator
- Bilingual Spanish

Job Summary

Responsible for contacting interested applicants/caregivers, detailing our hiring process, scheduling interview and training appointments. Executing training and onboarding processes. Contacts caregivers concerning compulsory compliance certifications and/or re-certifications. Highly organized and detail-oriented. Has excellent interpersonal skills, with a strong aptitude for great customer service.

Responsibilities
  • Welcomes Individuals, clients, applicants, and caregivers to the company.
  • Trains and completes all admissions, paperwork and enters it digitally.
  • Schedules appointments for consultations and Intake procedures.
  • Answers phone and email inquiries.
  • Addresses any clients, applicants, caregiver complaints or concerns professionally

    Performs clerical work, such as filing, copying, or faxing
  • Participates in the distribution of bi-weekly checks
  • Complies with the regulations and policies of the company.
  • Perform other job-related duties as assigned.
Required Skills/Abilities

Strong affinity for customer service.

Excellent organizational and time-management skills.

Great communication skills.

Proficient computer literacy.

Must be able to read speak and write Spanish.

Education and Experience

High school diploma or equivalent.
24hrs Online Caregiver list training certificate

Past experience in intake or medical office administration.

Physical Requirement

Prolonged period of sitting at a desk and working on a computer

Work Schedule

Monday
- Friday 9:00 AM to 5:00 PM

Hours

40 Hours

Compensation details:

20-22 Hourly Wage

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