Front Desk Receptionist

Location:

Commonpoint, 67-09 108th Street, Forest Hills, NY

Do you love welcoming people and being the friendly face that starts someone’s day on a positive note? Our community center is looking for a warm, approachable Front Desk Receptionist who enjoys helping others and creating a welcoming environment for everyone who walks through our doors.

• Greet and welcome visitors in a professional and friendly manner
• Manage check-in procedures and verify membership access
• Support membership sales by answering inquiries, giving tours, and assisting with enrollment in a welcoming, community-focused manner.
• Direct visitors to the appropriate person or department
• Assist Membership Department with duties as needed

• Answer phones and respond to inquiries accurately and courteously
• Take messages and ensure timely delivery to the relevant person
• Respond to basic inquiries and provide information about Commonpoint programs and services

• Enter and process new, renewed and existing memberships forms
• Handle incoming and outgoing mail and deliveries
• Schedule appointments and manage room bookings for Membership programs and events
• Maintain office supplies inventory and place orders as needed
• Assist with basic data entry and record-keeping tasks

• Monitor visitor access and issue visitor badges
• Follow security procedures and protocols
• Enforce facility policies professionally

• High school diploma or equivalent
• Excellent verbal and written communication skills
• Professional appearance and demeanor
• Strong organizational and multitasking abilities
• Computer literate, including experience with Google Drive (Gmail,
• Calendar, Contacts, Docs, Sheets, etc.); knowledge of Salesforce preferred but not required
• Friendly, patient, helpful and approachable personality
• Demonstrate cultural competency through familiarity in working with people from a very diverse number of backgrounds
• Attention to detail and problem-solving skills
• Have a proven track record for reliability, dependability and honesty.
• A minimum of one year experience in a professional setting as a receptionist or front desk role.
• Ability to work flexible hours.
• Must be legally authorized to work in the United States

Hours:

Part-Time, mornings and evenings

Salary: $17-$19/hour.