Operations Manager

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Position Title Operations Manager Position Number 8100206 Work Modality Fully In-Person Is this request for the creation of a new Position (or the modification of an existing Position) to temporarily support the Work Day ERP? No Job Category University Staff Job Type Full-Time FLSA Status Exempt Campus Rogers Park-Lake Shore Campus Department Name STUDENT ACADEMIC SERVICES Location Code STUDENT ACADEMIC SERVICES(02043A) Is this split and/or fully grant funded?

No

Duties and Responsibilities The Operations Manager supports programs and services under the supervision of the Vice Provost for Student Success, working in collaboration with Student Success Senior Staff and administrative assistants in the Student Success.

• Provides support and clerical assistance for all functions of Student Success
• Arranges meetings and coordinates follow-up from meetings for the Vice Provost for Student Success including writing agendas, making room reservations, catering/food orders, set-up requests, vendor services, taking minutes, and crafting meeting reports for attendees.
• Provides administrative support including agenda preparation and note taking for various standing committees and task groups as needed under the direction of the Assistant Vice President.
• Updates and maintains Student Success central website and assists with ensuring consistency across all departmental websites under Student Success.
• Performs related duties as assigned.

• Assists with the administration of Student Success budgets.
• Manages budget tasks for various Student Success accounting units, including preparing check requests, purchase orders, expense transfers, faculty stipend requests, and creating financial reports for Student Success Senior Staff.
• Works with Student Success Senior Staff on building and planning fiscal year budget to meet programming needs across all of Student Success. Holds quarterly budget review sessions with the Student Success leadership team to ensure budgets are in line with fiscal year plan.
• Monitors and tracks expenses throughout the fiscal year to ensure responsible financial stewardship across Student Success.
• Provides administrative assistance to maintain Student Success Senior Staff Pro-Card accounts.

• Provides guidance on recruiting and training of student employees in Student Success
• Completes employment paperwork for employees and student workers in accordance with federal regulations and Human Resources hiring policies and procedures.
• Assists with recruitment/hiring processes for Student Success Senior Staff positions.
• Oversees biweekly timecard review/approval process for Student Success staff and student employees.

• Assists in the creation of periodic reports for the Vice Provost detailing programming, usage, and activities related to student services.
• Assists with capital planning for projects to improve Student Success overall work conditions to better serve the student population.

Minimum Education and/or Work Experience Bachelor’s degree in related field and three years of relevant experience.

Qualifications

• Ability to effectively collaborate with coworkers and maintain positive relationships with University partners.
• Dedication to student success and providing student-centered services.
• Strong interpersonal, communication and customer service skills.
• Demonstrated…