Workplace Experience Ambassador
Job in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-11-05
Listing for:
Jones Lang LaSalle Incorporated
Full Time
position Listed on 2026-11-05
Job specializations:
-
Administrative/Clerical
Office Administrator/ Coordinator, Business Administration
Job Description & How to Apply Below
** JLL empowers you to shape a brighter way**.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.#
** Workplace Experience Ambassador- JLL**##
** What this job involves:
** As a Workplace Experience Ambassador, you serve as the professional face of our organization, delivering exceptional hospitality, reception, and administrative support to ensure a seamless workplace environment every day. From the moment visitors arrive to the behind-the-scenes coordination that keeps operations running smoothly, you'll manage everything from badge issuance and security access to meeting room logistics, expense reports, and executive calendar management.
At JLL, we are collectively shaping a brighter way for our clients, ourselves, and our fellow employees, and this role puts you at the center of that experience, blending polished hospitality with sharp administrative precision. You'll partner closely with security, facilities, and leadership teams, proactively anticipating needs and resolving issues before they become problems. We believe the most effective teams are built when everyone is empowered to thrive, and you'll be trusted to manage confidential information, juggle competing priorities, and bring a calm, professional presence to a fast-paced, dynamic workplace.##
** What your day-to-day will look like:
*** Greet visitors warmly, manage sign-in and badge issuance, and notify hosts of guest arrivals while maintaining the lobby and reception area to brand standards
* Execute end-to-end badge and access management, including daily audits, landlord access cards, and liaising with Security on access changes
* Coordinate meeting room bookings, troubleshoot facility and alarm issues, and create work orders for custodial, maintenance, or safety concerns
* Provide administrative support to geographically dispersed teams and executive leadership, including calendar management across global time zones
* Manage expense reports, corporate card reconciliation, and travel arrangements, and prepare correspondence, presentations, and documents
* Proactively anticipate workplace needs, identify solutions, and escalate potential risks appropriately
* Coordinate across teams for meetings, events, and backfill coverage, taking on ad hoc assignments as needed.##
*
* Required qualifications:
*** Minimum 3 years of reception, hospitality, or administrative support experience
* Excellent proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook)
* Strong organizational skills with the ability to multitask and manage competing priorities
* Exceptional customer service skills and a professional, business-savvy presence
* Ability to maintain strict confidentiality and exercise sound judgment
* Flexibility to work outside normal hours when required, with a self-motivated, proactive approach
* Strong interpersonal and communication skills, with a collaborative, team-oriented mindset##
*
* Preferred qualifications:
*** Experience in real estate or corporate facilities environments
* Bachelor's degree in business administration, hospitality, or a related field
* Experience supporting executive-level personnel
* Comfort working collaboratively across diverse, global teams; what sets JLL apart is our culture of collaboration, locally and across the globe
* An interest in growing within workplace experience or administrative operations, reflecting our commitment to prioritize opportunities to strengthen and advance your career
*
* Schedule:
** M-F morning shift
*
* Location:
** Chicago, ILThis position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.
** Expected compensation for this position:
** 41,600. USD per year
* Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.
**
* Location:
** On-site
-Chicago, IL
** Job Tags:
** Arkusze kalkulacyjne, Komunikacja z dostawcami, Prowadzenie dokumentacji,…
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