Front Desk Coordinator - Support Services

This position follows an in-office schedule 5 days a week.

Responsibilities will include, but are not limited to:

• Provide support for mailroom, copy center, reception, and other groups as needed
• Maintain and issue employee badges
• Coordinate shipping, receiving, and mail delivery
• Maintain and assist with ordering office supplies
• Escort vendor personnel
• Welcome guests as they arrive at the office while displaying a friendly, energetic, and personable demeanor
• Maintain office security by following safety procedures and controlling access via the reception desk and issue visitor badges
• Direct clients, vendors, messengers, and visitors to the appropriate person and/or location
• Provide basic and accurate information in-person and via phone/email
• Be able to listen to clients’ questions, anticipate their needs, and satisfy every inquiry
• Provide real-time scheduling support by booking meetings/rooms, and preventing conflicts utilizing Microsoft Outlook
• Assist with ordering and receiving food/beverages as needed for meetings
• Take responsibility for the presentation and appearance of the reception area
• Assist with maintaining internal resume database, including creating, formatting, and storage
• The ability to lift 50 pounds
• Other tasks and projects assigned

We do not sponsor employees for work authorization in the U.S. for this position.

Essential skills and experience:

• High school diploma (or equivalent)
• Proven work experience as a receptionist or similar office services role preferred
• Proficiency in Microsoft Office software
• Prior experience should include working in a productive environment, meeting established production and accuracy goals, with the ability to maintain focus on the quality of details
• Professional attitude and appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent time-management and organizational skills
• Multitasking with the ability to prioritize tasks
• Customer service attitude
• Small amount of travel to assist with decommissioning
• Flexibility to work overtime if needed either before or after core hours

Valued but not required skills and experience:

• Some college-level education in fields such as English, writing, or communications
• Experience with Workday
• Experience working in the engineering and/or power industry sector

Sargent & Lundy values the appropriate use of technology to improve how work gets done and deliver high-quality outcomes for our clients. Depending on the role, employees may use data, automation, artificial intelligence, and other digital tools to support research, analysis, engineering and design activities, workflow improvement, or other aspects of their work. We value candidates who demonstrate an interest in learning and effectively using emerging technologies where relevant to their role.

Employees remain accountable for their work and are expected to apply appropriate professional judgment and review when using technology-assisted tools. Experience with AI, automation, programming, or similar technologies is valued where relevant but is not required unless specifically identified elsewhere in the job description.

At Sargent & Lundy, we care about the health and well-being of our employees. Our commitment extends beyond the workplace, offering comprehensive healthcare plans and generous paid time off to support our team members in every aspect of their lives. We understand the importance of work-life balance, which is why we are proud to provide competitive, award-winning benefits. Our dedication to employee satisfaction has earned us the prestigious Top Workplaces Culture Excellence Award for compensation and benefits in 2022, 2023, and 2024.