Administrative Assistant

A reputable technology company in downtown Chicago is seeking a polished, professional, and highly organized Front Desk Coordinator to oversee front desk operations and contribute to a professional corporate environment. Offering compensation of $20-$25/hour dependent on experience, this individual will play an important role in managing the reception area, greeting visitors, answering incoming calls, coordinating office needs, and ensuring a welcoming and organized workplace.

This is an excellent opportunity for someone looking to gain valuable corporate experience while working alongside a collaborative team in a dynamic environment. The position is temporary with the potential for permanent hire based on performance and business needs, offering the opportunity for continued professional development and career advancement. The ideal candidate is dependable, personable, and detail-oriented, with strong communication skills, a proactive mindset, and an interest in taking ownership of front desk responsibilities while contributing to the overall success of the office.

Mack & Associates offers benefits including medical, PTO and 401k.

Responsibilities of the Front Desk Coordinator:

• Serve as the first point of contact for the office by warmly greeting visitors, clients, and guests while maintaining a polished, professional, and welcoming reception area.
• Answer, screen, and direct incoming phone calls, take messages, respond to general inquiries, and ensure communications are handled promptly and professionally.
• Manage visitor check-in procedures, notify appropriate team members of guest arrivals, and assist with coordinating meeting room schedules and conference room preparations.
• Oversee daily front desk operations, including receiving and distributing incoming mail, packages, deliveries, and other correspondence while maintaining an organized reception area.
• Provide general administrative and office support, including organizing documents, maintaining office supplies, coordinating office needs, and assisting with day-to-day operational tasks.
• Communicate professionally with internal team members, visitors, vendors, and other contacts while demonstrating strong interpersonal skills, discretion, and a customer-service-oriented approach.
• Take initiative in identifying front desk and administrative needs, assisting with special projects, managing competing priorities, and supporting additional office responsibilities as they arise.

Qualifications of the Front Desk Coordinator:

• Previous front desk, receptionist, administrative, office support, or customer service experience preferred.
• Strong organizational and time management skills, with the ability to prioritize responsibilities, manage multiple tasks, and maintain an efficient front desk operation.
• Excellent verbal and written communication skills, with the ability to answer incoming calls, greet visitors, and interact professionally and confidently with individuals at all levels.
• Exceptional attention to detail and the ability to maintain accuracy when handling visitor information, phone messages, correspondence, and other administrative responsibilities.
• Professional demeanor and presentation, with a personable, approachable, dependable, and service-oriented attitude.
• Ability to take initiative, work independently when needed, exercise good judgment, and demonstrate flexibility when managing changing priorities and unexpected requests.
• Proficiency in Microsoft Office and general computer applications, with the ability to learn new systems quickly and contribute to a collaborative corporate office environment.