Revenue Operations Coordinator

The Revenue Operations Coordinator provides day-to-day administrative and coordination support to the Senior Manager, Revenue Operations and the global Revenue Operations team across Client Expansion, Strategic Partnerships and Deal Desk activities. Keeps records, commercial paperwork, meetings and follow-up accurate and on time, working within established procedures and approved templates, and handles confidential information responsibly.

As a Platinum Sage Partner,TydeCoUSand our partner entities

TydeCoPTY LTD andTydeCoU PTY LTD specialize in delivering cutting-edgeERP and HRP solutions such as Sage 300 Cloud and Sage Intacct. We also offer Outsourced Accounting solutions to help clients streamline financial operations and scale with confidence. Our dedication to innovation, excellence, and client success ensures businesses not only adopt our solutions but thrive in competitive markets. Ifyou’reready to lead in a fast-paced, high-impact environment, we invite you to be part of our journey.

This position will report to the Senior Manager, Revenue Operations. This is a fully remote, South Africa-based position, with occasional travel as business needs require.

• Update assigned customer, partner, opportunity and activity records in Hub Spot and approved trackers; flag missing or inconsistent information.
• Prepare SLA/RSA drafts, continuation and replenishment paperwork, signature requests and routine customer follow-ups using approved templates
• Help maintain SOW templates, configurator information and document registers as directed; organize versions, collect requested updates and assist with checking approved changes.
• Compile routine reports and status updates on Client Expansion, partnerships, Deal Desk requests and outstanding commercial actions.

• Schedule Revenue Operations, customer and partner meetings; prepare agendas and materials, capture notes, document decisions and follow up on assigned actions.
• Support partner onboarding and engagement activities, referral records, meeting arrangements and campaign follow-ups.
• Coordinate information and documents between Revenue Operations, Sales, Client Services, Finance and Marketing
• Track deadlines, missing information, delayed handoffs and recurring process issues; maintain an issues and action log and bring concerns to the Senior Manager.

• Maintain an issues and action log, tracking deadlines, missing information, delayed handoffs and recurring process issues for the Senior Manager
• Keep Revenue Operations procedures, checklists, workflow diagrams and the knowledge repository current, based on documents approved by process owners
• Assist with basic research, project trackers, reporting inputs and other day-to-day administrative tasks assigned to Revenue Operations.

Communication:
Communicates clearly and professionally with colleagues, customers and partners across time zones. Asks questions when needed and escalates issues promptly, exercising tact and diplomacy to maximize cooperation.

Project Management Duties:
Manages multiple tasks with guidance, tracks deadlines and dependencies, and follows work through to completion.

Administrative Duties:
Adheres to administrative deadlines (timesheet submittal, other general office duties) and is responsive to accounting and other administrative staff when called upon to provide information.

Business Development Duties:
Supports revenue activities by keeping commercial records, paperwork and partner follow-ups accurate and timely.

Reports to the Senior Manager, Revenue Operations. Receives regular guidance and works within established procedures; work is reviewed as…