Account Director - Global Client Partnerships

Account Director - Global Client Partnerships

Mintel’s Consulting business is a core driver of growth and is directly connected to our strategic priority to build high‑value relationships with our clients. Our clients choose us because they’re drawing on Mintel data, knowledge, expertise, and insights that are rooted in rigorous, multi‑disciplinary research. The year‑over‑year growth Consulting has delivered over the last five years strengthens our market position.

The role of Account Director – Global Client Partnerships is responsible for a portfolio of the highest spending Mintel clients within our Global Consulting practice. You will support Lead Client Partners by networking extensively, identifying local syndicated and consulting upgrade opportunities, and developing best‑in‑class approaches to increase and grow Mintel’s business portfolio. Global communication externally and internally is a core element of this role, and you will collaborate with the global growth team to lead to an optimum experience for your clients.

• Building and maintaining strong relationships with regional stakeholders within your assigned global growth accounts
• Serving as a trusted advisor to clients, understanding their business objectives and challenges
• Continuously delivering creative business solutions to prove ROI and gather value statements on a quarterly basis for each regional client to aid in renewal and entrenchment processes
• Ensuring high levels of client satisfaction and retention by addressing client needs and concerns promptly and effectively

• Delivering against Mintel’s revenue targets by networking high and wide within the client organization to drive sales growth against targets with a strong focus on consultancy sales and upgrades
• Collaborating with the Lead Client Partner to create and execute regional account growth strategies
• Building a robust pipeline of potential opportunities within the business to achieve sales targets

• Working with internal teams to develop creative and customized business solutions that align with client needs
• Presenting and communicating solutions to clients, highlighting their value and impact on business objectives
• Monitoring and evaluating the effectiveness of delivered solutions, making adjustments as needed to maximize value

• Overseeing and managing local contracts, ensuring compliance with terms and conditions of global Master Service Agreements
• Negotiating contract renewals and amendments to meet client and company objectives
• Coordinating with legal and finance teams to ensure accurate and timely contract execution

• Partnering with Lead Client Partners and Client Success counterparts to develop and roll out Mintel’s core client servicing strategy with each client and adapt appropriately to each client’s core business objectives
• Working alongside several cross‑functional teams, including marketing, product, and operations, to deliver comprehensive solutions to clients
• Conducting regular strategic reviews with internal stakeholders to track progress against strategic plans
• Sharing insights and feedback from clients to inform product development and service enhancements

• A Practitioner:
  At least 8 years of sales success, focus on account management, track record of selling consultancy solutions to C‑suite and senior leadership, rooted connection within the FMCG sector, practical and technical skills
• Consultative Sales and Research Knowledge:
  Able to digest clients’ requests and translate business needs into actionable research project ideas
• Client‑Obsessed:
  Clients are number one priority, trust and rapport at forefront, driven by bringing right solutions to their business to elevate brand
• Commercially‑Minded:
  Proven track record of delivering ROI and achieving sales targets
• Great Communicator:
  Extremely polished verbal and written communication skills, adaptable communication style to suit each client, team and across teams
• Short and Long‑Term Focused:
  Understanding immediacy of winning month’s results while adjusting for next 6‑12 months
• Creative…