Business Development Representative Lead

Who we are💙

Here at Waitwhile we're on a mission to eliminate the 1 trillion hours people spend waiting in lines every year. Our platform combines virtual waitlists, scheduling, real‑time updates, messaging, and analytics to make access to places, services, and events seamless, online or in person. Trusted by 10,000+ companies, Waitwhile has already helped over 150 million people enjoy a radically better waiting experience.

Our clients include IKEA, Chanel, Costco, Google, Delta Airlines, and thousands more. We’re just getting started, and we need your help.

As the BDR Lead at Waitwhile, you’ll be the architect of our outbound strategy and the driving force behind our prospecting engine. You’ll recruit, coach, and inspire a high‑performing team of BDRs while designing and executing scalable outreach playbooks to fuel pipeline growth. This is a rare opportunity to build something entirely new. You will shape the strategy, systems, and culture of a foundational team that will power Waitwhile’s next phase of growth.

• Recruit, train, and develop a team of BDRs to excel in outbound prospecting.
• Provide ongoing coaching and feedback on messaging, cold outreach, and sales tool mastery.
• Foster a culture of curiosity, experimentation, and high performance.

• Build Waitwhile’s outbound motion from the ground up — from target segmentation and ICP refinement to messaging and cadence design.
• Develop scalable outreach playbooks and implement the tech stack (Salesforce, Clay.ai, Zoom Info, etc.) to support team efficiency.
• Continuously iterate on tactics through testing, data analysis, and feedback.

• Establish clear KPIs and performance metrics across activity, quality, and pipeline creation.
• Track and analyze team performance, identifying opportunities for improvement.
• Deliver regular insights and reporting to leadership on outbound effectiveness.

• Partner with Sales, Marketing, and Rev Ops to ensure alignment across campaigns, handoffs, and messaging.
• Provide feedback from frontline prospecting to inform content, targeting, and product positioning.

• Identify and lead initiatives to improve processes, introduce new prospecting channels, and experiment with AI and automation tools.
• Act as a strategic thought partner in shaping the future of Waitwhile’s go‑to‑market strategy.

• 4–5+ years in B2B SaaS sales or business development, with at least 2 years in a leadership or player‑coach role.
• Proven success building or scaling an outbound function. Ideally in a startup or high‑growth environment.
• Fresh ideas and experience with implementing and using AI best practices.
• Deep understanding of outbound prospecting.
• Exceptional communication and leadership skills.
• Data‑driven mindset with the ability to translate insights into action.
• A self‑starter mentality with a passion for building, not just maintaining.

• Experience selling and prospecting to Enterprise‑sized businesses
• Experience using tools like Hub Spot, Clay, Intercom.

We want Waitwhile to be an incredible place to work. We offer great benefits and perks, flexible working hours and lots of interesting challenges. We believe in making work fun and rewarding and care about your development and are committed to your success. Join Waitwhile at this exciting stage and help shape both our future and your own.

Waitwhile has a positive, diverse, and supportive culture—we look for people who are curious, inventive, and work to be a little better every single day. We aim to smart, humble, hardworking and, above all, collaborative. If this sounds like a good fit for you, what are you waiting for? Apply for this job!

• Health, dental and vision insurance coverage, helping you “be safe, be healthy”
• Unlimited Paid Time Off
• A commitment to your future with a 401K plan, which currently offers a 6% company match and no vesting period
• Health Savings Accounts – Tax‑advantaged savings account used for healthcare expenses
• Flexible Spending Accounts –…