Business Operations Specialist

Position Summary

The Business Operations Specialist is a key role responsible for ensuring that the day‑to‑day operations of the business run smoothly. They are involved in various activities, including project management, process improvement, data analysis, and strategic planning. This role requires a combination of technical skills, business acumen, and excellent communication abilities.

• Coordinate and oversee the execution of company operations to ensure efficiency.
• Analyze business operations and deliver reports to the management team.
• Identify operational bottlenecks and develop strategies to resolve them.
• Collaborate with different departments to align their operations with the business goals.
• Implement business strategies and monitor their effectiveness.
• Manage operational budgets to promote profitability.
• Develop and implement process improvements to increase operational efficiency.
• Ensure compliance with company policies and industry regulations.
• Provide training and guidance to team members to accomplish operational goals.

Bachelor’s degree in Business Administration with a minimum of 5 years of related experience.

• Project Management Professional (PMP)
• Certification in Process Excellence (CPE)
• Certified Business Analysis Professional (CBAP)

• Knowledge of the insurance industry
• Lean tools and techniques
• Automation
• Policy formulation
• Agile methodology
• Operations management
• Operational governance
• Operational strategies
• Financial management

• Effective communication
• Interpersonal skills
• Attention to detail
• Decision making
• Problem solving
• Continuous learning

We are committed to building and sustaining a diverse workforce throughout the organization. Our vision is an inclusive and equitable workplace where all employees are valued for and evaluated on their performance and contributions. Differences in race, creed, color, religious beliefs, physical or mental capabilities, gender identity or expression, sexual orientation, and many other characteristics bring together varied perspectives and add value to the service we provide our clients, trading partners, and communities.

This policy extends to all aspects of our employment practices, including but not limited to recruiting, hiring, discipline, firing, promoting, transferring, compensation, benefits, training, leaves of absence, and other terms, conditions, and benefits of employment.

Ryan Specialty offers a comprehensive and best‑in‑class benefits package that helps employees and their family members achieve their physical, financial, and emotional well‑being goals. In addition to paid time off for company holidays, vacation, sick and personal days, Ryan offers paid parental leave, mental health services and more.

The target salary range for this position is $80,000.00 – $ annually. The pay range is subject to change and may be modified in the future. Full‑time roles are eligible for bonuses and benefits. For additional information on Ryan Specialty Total Rewards, visit

We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation at

The above is intended to describe this job’s general requirements. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.