Key Account Director ; Hybrid

The American Medical Association (AMA) is the nation's largest professional association of physicians and a non‑profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our mission to promote the art and science of medicine and the betterment of public health.

At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people‑first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve.

We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.

We have an opportunity at our corporate offices in Chicago for a Key Account Director I (Hybrid) on our Health Solutions team. This is a hybrid position reporting into our Chicago, IL office, requiring 3 days a week in the office.

As a Key Director I (Hybrid), you will contribute to the growth, vitality, and prominence of the American Medical Association by exceeding Database Licensor (DBL) Royalty Revenue and Contribution Margin targets within assigned strategic accounts through the distribution of DBL licenses and other HSG solutions. You will manage and develop relationships with key decision‑makers in assigned accounts, develop and execute a strategic account plan for each account, negotiate and oversee contracts that protect the AMA brand and tax status, represent the Voice of the Customer, and collaborate closely with non‑DBL sales and account management teams, legal, finance, marketing, and product management.

• Independently develop and maintain an integrated ‘One AMA’ Strategic Account Plan for each key account identifying customer strategies, initiatives, and new revenue opportunities.
• Build and nurture relationships with senior executives and key contacts in assigned accounts and distributors.
• Identify key customer contacts and engagement plans, and provide an overall roadmap to bring value to our customer.
• Accurately forecast HS revenue to senior management.
• Ensure that DBL royalty payments are provided as outlined in agreements.
• Document activities, contacts, and revenue opportunities in Salesforce in a timely and accurate manner along with other reports such as expense reports.
• Develop and deliver compelling business proposals and presentations.
• Negotiate contracts with clients, ensuring timely, consistent, and transparent completion that drives revenue while protecting the AMA brand and integrity.
• Develop and present key account updates and quarterly business reviews to AMA senior leadership, highlighting performance trends, risks, opportunities, and strategic action plans.

• Ensure product management has the market information necessary to deliver best‑in‑class solutions that address market needs and trends.
• Represent AMA at association meetings, trade shows, and product fairs, as well as other projects as assigned.

May include other responsibilities as assigned.