Sr. Product Manager

James Hardie is the industry leader in exterior home and outdoor living solutions, with a portfolio that includes fiber cement, fiber gypsum, composite and PVC decking and railing products. Our family of trusted brands includes Hardie®, Timber Tech®, AZEK® Exteriors, Versatex®, fermacell®, and Stru Xure®.

Position Summary

Reporting to the Sr. Director of Product Management for the Deck & Accessories, this role will have direct responsibility for all of our fastener products within the decking product category as well as certain fasteners for the Exteriors category (e.g. AZEK Trim). These products include primarily mechanical fasteners (screws, clamps/clips, etc.) made of metal or plastic composites, as well as the tools or systems used for installing these fasteners.

The Senior Product Manager is responsible for the creation of a product roadmap, market/competitive research and analysis, new product development and testing, technical support, supplier management (co‑owned with our Sourcing Team), pricing/profitability analysis and product rationalization. The Product Manager is ultimately the subject matter expert for their category and responsible for the financial results of the product line and must ensure that the product line is meeting the goals of the company.

The Product Management team members are also advocates for our customers and continually find ways to add value to all stakeholders responsible for the manufacturing, marketing, distribution, sales and installation of the product.

Essential Functions

• Work with the Product Management, Sales, Sourcing and overall business leadership teams to develop a successful product and business strategy for the assigned products, including a multi‑generational product roadmap.

• Lead the execution of that strategy for the Fasteners product category. This includes engaging cross‑functionally across all aspects of product development and on‑going product management (product development, manufacturing, logistics, quality, code compliance, applications testing, marketing, sales, customer service, demand forecasting, reporting and analysis, margin improvement, pricing and promotions, including event support).

• Engage with and effectively lead/manage outside engineering, product design, development, testing and other technical service providers and suppliers as applicable. Conduct regular business and project reviews with suppliers.

• Conduct regular and ad‑hoc analysis of product line performance (sales trends, regional and geographic customer analysis, revenue, margin and other basic financial and performance metrics). Conduct monthly business reviews using that information and analysis combined with on‑going market and competitive analysis.

• Become the subject matter expert within the product category for the business and provide input and support to the Sourcing, Sales, Marketing, Customer Service and SIOP/Supply Chain teams.

• Conduct regular product data audits/maintenance, product costing and pricing support.

• Help to develop (and occasionally deliver) training programs to be used to educate the sales team, distributors, dealers and contractors on the features, benefits and applications of our products.

• Partner with the Product Marketing team to update all sales, marketing and technical collateral including product literature, sample materials, displays, sales presentations and collateral, product databases, installation guides and installation videos, technical data sheets and AIA presentations.

• Work with our Technical Services and Installation/Applications teams to develop and conduct product qualification testing, installation and other field tests and of new and existing products.

• Identify and evaluate new and emerging fastener technologies to determine potential product, strategic and business fit.

Position Qualifications

• Team/Cultural Fit:
Self‑motivated, hard‑working, intellectually curious, willing and happy to roll‑up your sleeves and get your hands dirty, driven to succeed individually but also as a team (e.g. help yourself and help others), ability to figure out how to get things done without “ownership” of resources or…