Product Manager

We are seeking a strategic, analytical, and customer-focused Travel Insurance Product Manager to lead the development, management, and performance of travel insurance products within North America. This role is responsible for driving product strategy, optimizing portfolio performance, ensuring regulatory compliance, and collaborating across cross-functional teams including underwriting, sales, marketing, compliance, and operations.

• Support the development and management travel insurance products from ideation through launch and lifecycle management.
• Leading efforts to strategically steer the travel insurance portfolio, ensuring alignment with organizational goals and objectives.
• Research information on competitive trends, product line trends, producer trends and external environment, including legal, economic, demographic and distribution trends to identify trends and opportunities.
• Monitor product performance metrics and develop proposals to maximize profitability, including the review of claims/large losses/trends.
• Act as a Key Resource within Travel Insurance NA for all program activities.
• Lead cross-functional teams to implement new products, enhancements, or expansion of service offerings.
• Gather and analyze customer feedback to increase product relevance and make product improvements.

• 5 years of experience in assisting with portfolio management and optimization and conducting data analysis and generating insights in the insurance industry.
• Experience in identifying and driving business process improvements and organizational capabilities.
• Ability to analyze data sets and provide actionable insights using Excel and Power BI.
• Understanding of the North American travel insurance markets, legal, regulatory and competitor landscape.
• Policy Management:
  Comprehensive understanding of travel insurance policy administration.
• Communication & Presentation:
  Ability to express ideas and messages clearly, both written and verbally.
• Analytical
  
  Skills:
  
  Ability to analyze highly complex data, from multiple sources, in detail; identify and resolve issues before they transpire.
• Ability to identify problems, evaluate solutions, and implement effective strategies.
• Project management skills, ensuring alignment with strategic priorities and timely delivery.

• $100,000 -$120,000
• Annual Company & Performance based discretionary Bonus
• 20 days Annual Leave (rising to 25 days based on length of service)
• 8 Paid Company Holidays
• Medical, Dental, Vision and Life Insurance
• HSA, FSA and HRA available + Employer Contribution
• 401(k) Pension Plan & Employer match
• Paid Parental Leave
• Education Reimbursement
• Hybrid Work - 3 days in the office per week

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We’re AXA Partners, experts at designing and delivering assistance solutions and specialised insurance, credit, and lifestyle protection – with and for our partners worldwide. What sets us apart? The expertise and passion of our 8,500+ people, and a strong network of over 55,000 professionals all over the world. Powered by them and our sector-leading technology, we continuously evolve, adapt and thrive – offering solutions and services that make sure we’re always at people’s side, no matter what.

Helping others is our passion. Combining the best digital technology with our warm, human touch, we’re always looking at new ways to offer seamless and reassuring experiences when it really matters.

Join a company that helps protect the forests! At AXA Partners, we plant a tree for every new recruit (with a permanent contract)