Head of Operations & Strategy - DevRel

Head of Operations & Strategy - Dev Rel

Job Description Summary

The Pay Pal Developer Relations (Dev Rel) team is transforming! Pay Pal for Developers is not business as usual. We reflect the world developers live and work in, know what they’re into, at any role or level of expertise. We’re the source of trust for developers that look for best practices, documentation and training, as well as the main point of contact for internal engineering teams who needs to understand the feedback and experiences of the developer community.

This role supports the automation and tooling needs as well as development of process improvement and standard operating procedures to achieve our scale and efficiency goals by developing and maintaining internal systems, policies and procedures. Candidate must be a creative, strategic problem solver with good interpersonal and business skills. This role will drive strategic initiatives for the company, especially the investment in AI for devs and assist in driving short, medium and long‑term plans to achieve both tactical and strategic objectives.

This is a critical role in Dev Rel and reports directly to the VP of Global Developer Relations. The Head of Ops & Strategy will regularly interact across functional areas with senior management and executives to ensure unit objectives are met. The ability to create win‑win situations, and influence thinking or gain acceptance of others in sensitive situations is important.

Essential Responsibilities

• Establish overall business or technical strategy for the business operations of aligned organization.

• Influence decisions as an advisor or counsel to business leadership.

• Drive strategic objectives and ensure resources are effectively allocated.

• Provide oversight and support for planning and management of financial, budget, and headcount targets.

• Act as a liaison between business leadership, staff, and other key partners.

• Optimize workflows and drive process improvements to enhance organizational performance.

• Drive and monitor Objectives and Key Results (OKRs) to address gaps in business and operations.

Expected Qualifications

• 10+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Compensation

The total compensation for this position may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit  The U.S. national annual pay range for this role $185,030 - $221,660.

Benefits

At Pay Pal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to care for the whole you. We have great benefits including a flexible work environment, employee share options, health and life insurance and more.

To learn more about our benefits please visit

Commitment to Diversity and Inclusion

Pay Pal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Pay Pal will provide reasonable accommodations for qualified individuals with disabilities.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at .

Belonging at Pay Pal

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at Pay Pal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at Pay Pal.

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