Business Manager, Global Network - Market & Client Strategy

Business Manager, Global Payment Network - Market & Client Strategy at Capital One summary:

The Business Manager for Global Payment Network at Capital One leads strategic initiatives to drive growth and optimize payment services across multiple stakeholders. They collaborate cross-functionally to develop product strategies, perform market and financial analysis, and manage multiple projects ensuring alignment with company goals. A strong emphasis is placed on leadership, communication, and data-driven decision-making in a fast-paced financial environment.

Summary:

As a Business Manager at Capital One, you will apply your strategic and analytical skills to major company challenges. You'll team with world-class professionals to develop and test strategies that ultimately impact the bottom line. And you will do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation.

About the Team:

The Market & Client Strategy team develops and delivers initiatives that optimize Discover Network’s engagement model and speed to market capabilities for its participants and other solution providers. This could include merchants, acquirers, gateways, PSPs, ISVs and shopping carts, etc.

Strategy delivery includes, but is not limited to, assessment of payments ecosystem trends and market needs (external & internal), voice of customer (inbound & outbound) management, and prioritization alignment with product and other network teams. Also supports client-facing teams’ input into ongoing measurement and performance analysis of product adoption, and consultative input on Salesforce tracking.

The Market & Client Strategy team builds & maintains appropriate industry relationships, develops & fosters collaborative internal relationships cross-functionally, including with leadership. Conducts research on the payments market landscape to support business case development, including financial analysis and due diligence.

General Responsibilities:

• Strategic leadership:
  Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory demands

• Leadership:
  Mentoring associates with a goal of developing talent at Capital One

• Product:
  Develop and implement product strategy alignment between Product and the payment services network

• Execution:
  Manage and sequence delivery of business intent, build business requirements and execute against the product strategy. Oversee multiple projects and programs concurrently

• Partnership:
  Work closely with colleagues across Capital One including: IT, Sales, Operations, Finance, Product and others to drive improvement in quality, volume, service, and profitability

• Strategic & analytic orientation: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation

• Strong business judgment, leadership and integrity:
  He/she should be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business

• Strong executive communication skills:
  Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills

• Clear results orientation: display an intense focus on achieving both short and long term goals. He/she should be able to drive and execute an agenda in an uncertain and fluid environment

• Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment. Previous consulting experience is a plus

Basic Qualifications:

• Bachelor’s Degree in any quantitative field (Business, Math, Economics, Finance, Statistics, Science, Engineering)

• At least 2 years of experience in analysis

• At least 3 years of experience in payments

Preferred Qualifications:

• Master’s Degree in Business or quantitative field such as Finance, Economics, Sciences, Math, Statistics, Engineering

• 5+ years of experience in analysis

• 5+…