Senior Customer Business Manager - Club

Job Description Summary

This position is responsible for the sales of all Bel Brands USA branded products in the Club region focused on Costco/BJs. The region is responsible for over 20+ million pounds in volume sales, $120+ million in net sales and over $40+ million in trade funds. This role functions as one of the Company’s representatives for Costco/BJs, sharing responsibility with one additional counterpart.

The position has accountability for sales volume, trade spending, and profit of that business. Up to 40% business travel is required and the option to work remotely or flexibly in the corporate office is available.

• Functions as one of the Company’s primary representatives with national coverage Costco regions and/or BJs and is held accountable for net sales and the proper management of the trade budget.
• Oversees and provides clear direction of the Company’s sales and marketing activities, with direct presentations to Costco Region buyers and/or BJs corporate buyers.
• Aligns all professional objectives with the sales organization and the Company’s goals and vision.
• Collaborates cross‑functionally, internally and externally, to bring Club Innovation to market, focusing on forecast management, and creating/executing customer plans.
• Works collaboratively and partners consistently with Sr. Customer Business Manager, Club, Sr. Director, Club, and VP, Sales WM/Club.

Minimum degree and experience required:

• Bachelor’s degree and/or equivalent experience required.
• 5 years minimum experience with a CPG company in Sales; direct customer experience required;
  Club experience preferred, but not required.
• Working knowledge of the distribution system used by CPG companies required.
• Financial acumen and familiarity with trade management required.
• Analytical background and experience analyzing sales trends and making thoughtful recommendations.
• Ability to forecast and communicate weekly/monthly volume and spending information.

Specific competencies required:

• Intermediate computer skills: knowledge of Excel and PowerPoint required, along with the ability to understand/analyze syndicated data.
• Persuasive and influential sales communication skills; understands audience and adjusts communication to drive desired results.
• Highly motivated and organized self‑starter who thrives in a collaborative team and has a desire to grow and learn.
• Solid strategic thinker who can decisively prioritize competing demands and assess multiple outcomes with limited information.
• Ability to foster positive interactions at all levels of the internal and external community; professional and clear communication in written and verbal communication.
• Business maturity, impeccable personal integrity, and commitment to ongoing professional development.
• Excellent attention to detail and communication skills.
• Language skills: proficiency in written and spoken English required.

Confidentiality, quality, accuracy, timeliness, reliability, and thoroughness of work performed; ability to gain the trust and respect of management and coworkers; maintain the integrity of confidential business and product information; and communicate effectively to develop good working relationships with other employees to accomplish goals and objectives of the Sales Department.

Work is performed largely in a field environment. Hours of work will generally be during regular business hours with at least 40 hours a week. There may be some variation in work hours due to special projects, deadlines, and other concerns. The Sr. Customer Business Manager must be willing to put in extra time & efforts to manage expectations. Work hours may also be adjusted to account for Central Time zone needs but this is an exception.

Up to 40% business travel is required.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• PTO and Medical, Dental and Vision Benefits from Day 1
• 401k Match

Mid‑Senior level

Full‑time

Sales, Business Development, and General Business

Food and Beverage Manufacturing, Food and Beverage Services, and Food and Beverage Retail