Service -US Alliance Relationship Associate Director

Service Now-US Alliance Relationship Associate Director

Location:

Chicago

Other locations:
Anywhere in Country

Date:
Jan 13, 2026

Requisition

Location:

Anywhere in Country

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it toenos. Join EY and help to build a better working world.

EY has curated a dynamic ecosystem of Alliance and Ecosystem relationships which creates new forms of customer value to help our clients rapidly and digitally transform. Our ecosystem consists of more than 100 relationships which allow us to provide a wide range of collaborative opportunities and solutions to our clients. We help them tap into the latest technologies to achieve transformational outcomes and be more agile, innovative, resilient and better equipped to respond to disruptive change

The Service Now Alliance Relationship Director (ARD) is responsible for working with EY-Service Now alliance and sales to manage the day‑to‑day aspects of the Service Now alliance relationship – including relationship collaboration and governance, alliance program oversight, contracts and compliance management and performance intelligence. This个人 opportunity to work with people across EY service lines and sectors.

Your role will be within the Alliance and Ecosystem Relationship team that provides alliance relationship management oversight for the top EY alliances. Specifically, the Service Now ARD will work as part of the Service Now Alliance teams working directly with Service Now Alliance Leadership, counterparts within Service Now and EY’s Service Now alliance practice to coordinate and deliver upon of the objectives of the alliances.

This role is responsible for overseeing US relationship management coverage of the partnership and securing Direct investment from the partner.

Your primary responsibilities will include

Veget:

• Execute Service Now alliance strategy and objectives.
• Facilitate top‑to‑top Service Now relationships and program包含 to mobilize on big strategic bets, accelerate field engagement and drive action including executing Governance Activities.
• Drive results through disciplined, industrialized governance with clear accountability across Service Line /practice, sectors ozn accounts and Service Now counterparts.
• Execute Service Now US Business Reviews feeding insights into Global and US Service Now Alliance executives.
• Gain access to Service Now Global level programs, coordinating with Partner Operations to secure required approvals.
• Deploy Service Now partner programs include driving local activation and compliance.
• Deliver alliance intelligence with complete and accurate financial reporting Morning Service Now impact/influence.
• Activating new countries and ensuring proper governance is in place, e.g. supporting business plans, executive relationships, operating cadence and enabling alliance contracts.
• Drive Compliance with internal policies and requirements.
• Collaborate with BMC to define Marketing messaging and materials.
• Contributes to the Global Alliance and Ecosystem Relationship network by content, knowledge sharing and market insights.

• Able to juggle many activities and provide enablement services in the areas of: relationship définition, governance oversight, marketing strategy, contract management, financial management, content management, operational support, strong relationship building skills and highly organized.
• Understanding technology and business benefits of relevant alliance partner products and solutions.
• Experience in alliance management or business development for technology or professional services companies.
• Experience and evidence of success in building and nurturing win‑win alliance relationships.
• Strong networking and influence management skills result in driving actions to outcomes and delivering results across organizational boundaries.
• Highly credible communicator with excellent organization and project management.
  
  Asples and proven track record delivering…