Business Transformation Director - Business Operations; IBO
Job in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-09-25
Listing for:
Capgemini
Full Time
position Listed on 2026-09-25
Job specializations:
-
Business
Change Management, Business Analyst, Operations Management
Job Description & How to Apply Below
Job Description Overview We are seeking a Business Transformation Director to lead the design, development, and delivery of Intelligent Supply Chain solutions within our Intelligent Business Operations (IBO) practice. This role combines deep supply chain expertise with strategic consulting to help clients improve operational performance through process innovation, digital transformation, analytics, and operating model redesign.
The successful candidate will serve as a trusted advisor to senior executives, helping clients identify opportunities, define transformation roadmaps, and implement solutions that deliver measurable business value.
Key Responsibilities
• Lead client pre-sales engagements, solution scoping, and proposal development.
• Drive consulting and transformation initiatives to achieve client business objectives.
• Serve as a trusted advisor to executive stakeholders, providing industry insights and best practices.
• Conduct supply chain maturity assessments and develop actionable transformation roadmaps.
• Build business cases and ROI analyses to support strategic investments.
• Define value realization frameworks, KPIs, and performance metrics.
• Support the development of IBO service offerings, methodologies, and practice assets.
• Partner with delivery teams to design future-state processes and Target Operating Models.
• Provide thought leadership on supply chain trends, innovation, and emerging technologies.
• Collaborate across teams to deliver integrated solutions and measurable outcomes.
Required Qualifications
• Bachelor's degree required; MBA preferred.
• 15+ years of supply chain experience in industry operations or consulting.
• Expertise in Demand Planning, Demand Sensing, S&OP/IBP, Production and Capacity Planning, Inventory Management, Logistics, Transportation, Order Fulfillment, and Data & Analytics.
• Experience in Life Sciences, Energy, Automotive, Aerospace, or related industries preferred.
• Strong analytical and problem-solving skills with experience conducting fit-gap assessments and developing business cases.
• Proven ability to understand client challenges and design value-driven solutions.
• Excellent communication, presentation, facilitation, and stakeholder management skills.
• Experience designing Target Operating Models and leading supply chain transformation programs.
• Familiarity with digital technologies, AI-enabled solutions, and process optimization frameworks.
• APICS or similar supply chain certifications are a plus.
Required to work onsite four (4) days per week at either our Nashville, TN or Chicago, IL office. Travel when required
Job Description - Grade Specific The base compensation range for this role in the posted location is: $93,500 - $217,440 USD (full-time)
Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.
The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.
These…
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