Business Operational Resilience

As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions. Since 1889, we have aligned our efforts with our three guiding Principles That Endure:
Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide. With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

Business Operational Resilience Summary We are seeking a highly motivated Business Operational Resilience professional to join a First Line of Defense (1

LOD) Risk team supporting the operational resilience of a global financial institution. In this business-aligned role, you will serve as the primary resiliency partner for an assigned business portfolio, working across Business, Technology, Operations, Enterprise Operational Resiliency, Third Party Risk Management, Compliance, and Enterprise Risk to strengthen critical business services and support regulatory readiness.

• Serve as the primary Operational Resiliency partner for assigned business lines and critical business services.
• Partner with business and technology stakeholders to identify resilience risks, implement mitigation strategies, and strengthen recovery capabilities.
• Coordinate resiliency assessments, annual self-assessments, governance activities, and business resiliency deliverables in alignment with enterprise standards.
• Maintain resiliency documentation, recovery strategies, impact tolerances, critical dependencies, and supporting evidence.
• Support regulatory readiness, internal audits, independent reviews, governance reporting, and remediation activities.
• Coordinate oversight activities for External Critical Vendors, including resilience assessments, contingency planning, exit strategy reviews, testing, and remediation tracking.
• Support operational resiliency scenario testing, tabletop exercises, simulation events, and recovery validation activities.
• Track observations, lessons learned, action plans, milestones, and supporting evidence through completion.
• Provide effective challenge and guidance to ensure resiliency considerations are embedded in strategic initiatives, material business changes, and risk discussions.
• Build trusted partnerships across Business, Technology, Operations, Risk, Compliance, Internal Audit, and Third Party Risk Management.
• Communicate program progress, emerging risks, key milestones, and issues to stakeholders.

Bachelor's degree or equivalent professional experience.

• 7+ years of experience in financial services supporting First Line Risk, Operational Resiliency, Operational Risk, Technology Risk, Business Continuity, Third Party Risk, Enterprise Risk, Regulatory Risk, or related disciplines.
• Experience working within a First Line of Defense (1
  
  LOD) risk or business-aligned control function.
• Experience supporting regulatory examinations, remediation, internal audits, governance activities, or executive reporting.
• Knowledge of Operational Resiliency principles, governance, testing, issue management, and financial services regulatory expectations.
• Proven ability to influence stakeholders without direct authority and support cross-functional initiatives in a matrixed organization.
• Strong analytical, organizational, project management, problem-solving, written communication, verbal communication, and presentation skills.