Local Government Relations Manager

Chicago, United States | Posted on 09/22/2026

We're building the fiber network you deserve. Consistently fast, refreshingly straightforward and givingyou control. From our home base in Kirkland, Washington, we're connecting overone million homes and businesses across the states we serve with fiber internet that works the way it should. No gimmicks, no gotchas. Internet shouldn’t getin the way of life: it should make it better.

Medical,dental, vision, 401k, flexible spending account, paid sick leave and paid timeoff, parental leave, quarterly performance bonus, training, career growth and education reimbursement programs.

Ziply Fiber is a local internet service provider dedicated to elevating the connected livesof the communities we serve. We offer the fastest home internet in the nation, arefreshingly great customer experience,andaffordableplansthat putcustomersin charge.

Asourstate-of-the-artfiber network expands, so does our need for team members who can help us grow and realize our goals.

• Genuinely Caring: We treat customer sand colleagues like neighbors, with empathy and full attention.
• Empowering You: We help customers choose whatisbest for them,andwesupportemployeesin implementing new ideasand solutions.
• Innovation and Improvement: We constantly seek ways to improve how we serve customers and eachother.
• Earning Your Trust: We build trust through clear, honest,human communication.

The Local Government Relations Manager supports Ziply Fiber’s network expansion by building strong relationships with local governments, public works departments, utilities, and community leaders. This role serves as a key liaison across multiple jurisdictions,helping navigate permitting, right ‑ of ‑ way, construction coordination, and community issues. It also provides critical local insight to internal teams to support timely project execution and maintain positive community partnerships. The position plays a central role in strengthening

Ziply Fiber’s presence and reputation as a collaborative and community ‑ focused infrastructure partner.

The Essential Duties and Responsibilities listed below are a range ofduties performed by the employee and not intended to reflect all duties performed.

• Continuous engagement with and understanding the objectives of local leadership (FDC, Field Ops, Marketing) ensuring issues are attended to timely and professionally. Support local leadership in the resolution of right-of-way, permitting, pole attachment/joint use and similar issues with states, counties, and cities and third parties.
• Work with the local leadership team (FDC, Field Ops, Marketing) on known issues providing support to resolve issues timely.
• Ensures teams are aware of current field issues,inquirers and work together towards a satisfactory resolution.
• Focuses on meeting and maintaining consistent service levels.
• Carefully and thoroughly tracks complaint resolution performance.

• Cultivating and maintaining strategic relationships with key community, public and government officials.
• Meeting regularly with mayors, city council members, county commissioners, administrators, and staff of key cities and counties to articulate the Company’s vision and plans and to obtain support for Ziply Fiber’s initiatives.
• Act as principal contact for Ziply Fiber’sNetwork Operations team on local government issues and resolution of constituent inquiries.

• Establishing and maintaining relationships withlocal chambers of commerce, economic development councils, and local community groups.
• Works with residents and businesses to…