Director, Product Design

JLL empowers you to shape a brighter way.  Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  

Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Why This Role Is DifferentJLL is one of the world's leading professional services firms specializing in real estate and investment management, operating across 80+ countries with annual revenue exceeding $20B. Our procurement and payment operations process billions in annual spend through a complex ecosystem spanning People Soft FSCM 9.2, S2P, View Post, and various third-party platforms across 60+ countries.

This role exists to close that gap — not through incremental configuration, but through fundamental reimagination of how JLL procures, pays, and manages supplier relationships at global scale.

As a key member of our existing P2P product focused team, and working in conjunction with our JLL finance teams and our external delivery and vendor partners your role will be responsible for the delivery of various enhancements across P2P delivering the evolution of JLL's Vendor Onboarding and Accounts Payable processes - delivering faster cycle times, higher accuracy, better compliance, and dramatically improved supplier experience.

As a subject matter expert, you will own design authority before delivery — signing off that AI/integration initiatives are properly designed for business value and enterprise robustness before they enter build, not after. And you'll do this with direct exposure to senior Finance Technology leadership and meaningful influence over JLL's Accelerate 2030 strategic program.

This is not a traditional ERP product management role. Most P2P roles are steady-state configuration and support. This one is strategic transformation: building intelligently automated, self-optimizing procurement systems that make supplier selection, approval routing, invoice matching, and payment decisions autonomously — not just execute pre-configured rules.

If you want to architect a real, production-scale case study in enterprise agentic AI for procurement and finance operations, this is where it's happening.

Reports To:

Executive Technology Product Manager (VP-level, Corporate Finance Technologies)

Location:

Flexible (hybrid: 3 days in office, 2 days flexible)
Key Stakeholders: VP Finance Operations, Global Controller, Regional Finance Directors, Solutions Architecture, Enterprise Data & AI Platform-----------About the Team The CFT P2P team is responsible for the end-to-end product strategy, design, and delivery of JLL's Purchase to Pay platform — spanning Vendor management, payables, expenses and settlements including third-party integrations across a single global People Soft FSCM 9.2 ERP instance.

The team supports core finance operations across 60+ countries and works closely with Finance, Engineering, and Production Support to deliver continuous improvement and strategic transformation at global scale. This role is a named contributor to JLL's Accelerate 2030/Enterprise Business Objectives (EBO) strategy, with direct accountability against the platform-modernization and data/AI pillars.

What's Different at Director Level This role carries distinct authority and scope compared to senior product or delivery roles:

Design authority before delivery — you own the design roadmap and sign off that AI/integration initiatives are properly designed…