Supervisor, Business Insights

Company

Description:

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily.

We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald’s remains one of the world’s leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.

At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad rangeofoutstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.

The Supervisor, Global Business Insights will leverage expertise in business intelligence, measurement, reporting, and analytics to support consistent, data-driven decision making across McDonald's global organization.

• Business Intelligence & Analysis: Execute analyses and communicate actionable insights across multiple business domains including sales, transactions, product mix, customer experience, market share, and business performance. Identify meaningful trends, drivers, and opportunities that support business decision-making.

• Business Partnership & Analytical Support: Partner with internal team to understand business questions, structure analytical approaches, and translate findings into practical recommendations. Support a variety of recurring and ad hoc business needs through fact-based analysis and insight development.

• Measurement, Reporting & Enablement: Support " business performance measurements, definitions, and reporting standards. Contribute to processes, documentation, reporting assets, and tools that improve stakeholder understanding, adoption, and effective use of business intelligence resources.

• Project Execution & Coordination: Contribute to analytical work streams involving multiple stakeholders, functions, and markets. Coordinate inputs, manage competing priorities, and deliver high-quality analytical outputs that support business objectives.

• Business Acumen: Understanding of customer, financial, operational, and industry drivers of business performance. Ability to connect analytical findings to relevant business questions and opportunities.

• Technical Proficiency: Excel, PowerPoint, data preparation tools (e.g., Alteryx), and data visualization tools (e.g., Tableau, Power BI). Experience independently analyzing data from multiple sources to answer business questions.

• Industry Knowledge: Understanding of consumer-facing businesses (e.g. Restaurant, Retail, Hospitality), including customer, market, and competitive dynamics.

• Business Intelligence or Analytics
  
  Experience:
  
  Experience supporting business insights, analytics, strategy, consulting, research, reporting, or related disciplines. Experience developing executive-ready analyses and presentations is preferred.

• Data Storytelling and Communication: Able to turn complex data into compelling stories to support leader decisions.

• Organizational Proficiency: Strong organizational skills, with experience coordinating multiple activities in parallel. Ability to balance strategic thinking with hands-on execution, independently.

• Customer-Obsessed: Focus on customer experience and…