Senior Enterprise Customer Success Leader; Scale
Listed on 2026-10-16
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Business
Customer Success Management, Client Relationship Management
Culture Amp Pty Ltd is seeking a Senior Customer Success Manager to oversee an Enterprise-at-scale book, partnering with Sales and Renewals to align strategy and deliver value. You’ll manage 70–85 customers totaling $3.5M ARR, drive GRR/NRR, and lead strategic executive conversations to secure renewals and growth.
You’ll leverage DLCX and AI tools to scale engagement, maintain account hygiene in Vitally, and collaborate across a pod-based GTM model for cohesive customer outcomes.
Our team is growing, and we are hiring a Senior Enterprise Customer Success Leader (Scale) in Chicago, IL, United States.
The position is based in Chicago, IL, United States.
This opportunity is part of our work in Sales.
The advertised compensation is 131..
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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