Keynote Production Associate Manager

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Marketing & Communications Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life.

The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Salesforce is seeking a highly motivated individual who is passionate about process, collaboration, and operational excellence to join the Keynote team. The Keynote team produces industry-leading keynote experiences that are the ultimate expression of the Salesforce brand, culture, and core values. Embracing best practices from non-conventional tech sources, such as television, music, and entertainment, the Keynote team creates live, impactful global keynotes that engage both in-room and online audiences, unleashing the power of Salesforce anywhere.

As an Operations Lead on the Keynote team, you will help drive in-room operations and logistics for Salesforce keynotes, delivering a consistent in-room experience for top leaders and customers. You must possess excellent communication skills, acute attention to detail, unshakable nerves, and an unrestrained desire to master and contribute to the best practices in operations that have made Salesforce events so press-worthy.

• Collaborate closely with our Keynote Room Lead(s) and cross-functional partners to carry out the Keynote Room experience.
• Lead front of house and back of house operations across the Keynote portfolio, including Dream force, world tours, and internal events.
• Lead the reserved seating planning and onsite execution in our keynote rooms.
• Develop and maintain Keynote Operations Best Practice documents and templates.
• Serve as the point of contact for our Safety & Security team.
• Manage the backstage green room pre-planning.
• Manage hair & makeup schedules.
• Manage photography & Salesforce character requests in the keynote room.
• Attend daily meetings to update the team on progress/status/issues/troubleshooting.
• Travel to 5+ domestic events.

• Desire to grow within our Operations Team long term with a deep curiosity to understand team workflows.
• Coachable attitude and eagerness to learn - open to feedback and developing action plans for growth.
• Exceptional project and time management skills – highly organized, detail-focused, results-driven, and accountable.
• Excels at keeping your eye on the big picture objectives while also diving into the details that can critically impact the success of our keynote.
• Ability to communicate clearly and concisely and manage expectations with project stakeholders.
• Ability to work against tight deadlines in a fast-paced environment, and work on multiple initiatives and projects simultaneously.
• Is a collaborator, and no job is too small.

Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way.…